Practice Manager - Primary Care - FT - Days - West Pines MOB

Administrative Manager

Location: Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice.

Responsibilities

Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent and emergent appointments, rounds on staff and patients, provided monthly metrics and CME records for Physicians, handles legal requests, and acts as a backup to the Director. Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll. Must meet set Net Operating Revenue objective up to 1 million dollars per fiscal year. Manages, monitors and assists in the development of departmental budgets. Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans. Manages regulatory compliance, departmental contracts and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Supports special projects and business analysis as requested. Develops and implements organizational policies and procedures. Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary. Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.

Competencies

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, LEADING CHANGE INITIATIVES, MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements

High School Diploma or Equivalent (Required) Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)

Working Conditions and Physical Requirements

• Bending and Stooping = 40%
• Keyboard Entry = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Repetitive Movement Foot/Leg = 60%
• Repetitive Movement Hand/Arm = 60%
• Sitting = 60%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Hazardous Chemicals = 20%
• Potential for Physical Assault = 20%
• Wet or Slippery Surfaces = 20%