Dental Insurance Coordinator

Dental Insurance Coordinator (Full-Time) - James W. Childress DDS, Inc.
About Our Practice

Welcome to James W. Childress DDS, Inc. ! Located in Davis, CA, our prestigious 2-doctor practice has been proudly voted the Best Dentist in Yolo County 25 years in a row . We operate as a premier Fee-For-Service (FFS) practice, supported by an incredible, full team dedicated to delivering top-tier cosmetic, family, and general dentistry.

We take great pride in our high-end, supportive, and comfortable office environment. If you want to work with an elite team that treats patients like family, we want to hear from you!
Position Overview

• Position Title: Insurance Coordinator
• Employment Category: Full-Time
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Pay Type: Hourly
• Compensation Range: $23.00- $27.00 DOE
• Incentive: Immediate Hire! ---

Benefits Package

Dr. Childress offers a robust, highly competitive benefits package for our full-time team members, including:

• 401(k) Retirement Plan
• Comprehensive Health Care Coverage
• Paid Time Off (PTO)
• Paid Sick Time
• Dental Care benefits

Job Responsibilities

As our Insurance Coordinator, you will own the end-to-end insurance process to ensure clear transparency for our patients and seamless revenue flow for our Fee-For-Service practice. Core duties include:

• Insurance Verification: Pre-verifying out-of-network and FFS dental insurance benefits prior to patient appointments.
• Claims Management: Submitting comprehensive dental insurance claims quickly and accurately; including digital X-rays, narrative attachments, and intra-oral images.
• Accounts Receivable & Appeals: Monitoring outstanding insurance aging reports, tracking unpaid claims, and aggressively appealing denials.
• Patient Financial Consulting: Explicitly detailing out-of-pocket costs and explaining out-of-network breakdowns to patients with clarity and empathy.
• Front Office Support: Collaborating with the New Patient and Schedule Coordinators to maintain an efficient front desk workflow.

Required & Preferred Qualifications
Required:

• Experience: Minimum 1-2 years of experience managing dental insurance processing, billing, or claims allocation.
• Industry Knowledge: Deep understanding of dental codes (CDT codes), insurance terminology, and how out-of-network/FFS reimbursement operates.
• Traits: Exceptional communication skills, strict attention to detail, and a warm, professional phone presence.

Preferred:

• Software: Proficiency with dental practice management software (e.g., Dentrix, Dentech, or similar platforms).
• Background: Previous experience handling high-volume claims in a boutique or private practice setting.

How to Apply

We are looking to fill this role immediately . Please submit your updated resume detailing your dental front-office or insurance tracking experience. We look forward to meeting the next elite addition to our team!