Medical Operations Manager

Job Description

Job Description

Company Description

This position is located in Iraq.

Lead healthcare operations within an established international healthcare program where multidisciplinary teams, operational accountability, and coordinated service delivery support consistent, high-quality care.

At International SOS Government Medical Services, headquartered in Houston, Texas, you’ll have the opportunity to provide meaningful care in clinical and operational settings across the U.S. and abroad while supporting diverse patient populations alongside experienced healthcare professionals.

Founded in 1984, International SOS operates in more than 90 countries, providing clinical care, emergency response, and healthcare support services across a wide range of care settings. Learn more at internationalsos.com. Job Description

You'll serve as the onsite operational lead for an established international healthcare program supporting U.S. government personnel, overseeing workforce coordination, operational performance, stakeholder engagement, and quality initiatives that help keep healthcare services running effectively across the site.

Working closely with project leadership, clinical teams, and operational stakeholders, this position helps maintain quality standards, support interdisciplinary coordination, and strengthen overall operational performance across the site.

Key Responsibilities

• Oversee day-to-day healthcare operations across the site, coordinating multidisciplinary teams, supporting workforce performance, and serving as the primary liaison between clinical, operational, and program stakeholders.
• Manage workforce operations including scheduling, timekeeping, travel coordination, onboarding activities, and other administrative processes that support operational continuity and service delivery.
• Collaborate with program leadership and cross-functional teams to track priorities, resolve operational challenges, support deliverables, and maintain alignment with program objectives, timelines, and quality standards.
• Coordinate training initiatives, onboarding activities, and operational practices that support workforce readiness, consistent performance, and effective healthcare service delivery.
• Promote adherence to established SOPs, operational policies, compliance requirements, and quality-focused standards across daily healthcare operations.
• Prepare operational reports, maintain program documentation, and support audit readiness, clinical quality initiatives, logistics coordination, and continuous performance improvement efforts.

Qualifications

Requirements

• Bachelor’s degree in healthcare administration, business, leadership, or related field; background in medical administration preferred.
• 3–5 years of leadership, deputy management, or healthcare operations experience supervising multidisciplinary teams.
• Current BLS certification or ability to obtain upon hire.
• U.S. Citizen or Permanent Resident with a valid passport and ability to maintain passport validity throughout the assignment.
• Ability to relocate to Iraq for the duration of the assignment, obtain and maintain MRPT eligibility, and meet program physical readiness requirements.

Preferred

• Experience supporting healthcare services within military, government-supported, international, or operationally complex healthcare environments.
• Experience serving as a liaison between healthcare teams, program leadership, and external stakeholders.
• Experience coordinating multidisciplinary healthcare or operational support teams.

Additional Information

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By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.