Police Communications Operator

Salary

$48,968.00 - $73,817.00 Annually

Location

Allegheny County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-50435

Department

Pennsylvania State Police

Division

SP Stf Srvs Unt Pittsburgh

Opening Date

05/26/2026

Closing Date

5/30/2026 11:59 PM Eastern

Job Code

73020

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST05

Bureau / Division Code

00201231

Bureau / Division

Troop B, Pittsburgh

Worksite Address

449 McCormick Road

City

Moon Township, Pennsylvania

Zip Code

15108

Contact Name

PSP Human Resource Civilian Placement

Contact Email

View email address on click.appcast.io

THE POSITION

Join the Pennsylvania State Police as a Police Communications Operator and play a vital role in helping communities stay safe! This position places you at the center of fast-paced public safety operations where clear communication matters. You will support Troopers by relaying urgent information and coordinating responses. Step into a role where your focus and determination can make a real difference every day!

DESCRIPTION OF WORK

This position supports police operations by receiving, transmitting, and coordinating communications for emergency and non-emergency situations. The role helps ensure that callers receive timely assistance and that Troopers have accurate, up-to-date information. As a Police Communications Operator, you will perform the following duties:

• Call Handling: Receive and assess emergency and non-emergency requests for police services from the public and 911 operators
• Incident Dispatching: Relay incident information to Troopers and contact other agencies for needed support
• Record Management: Access and update electronic systems to research and maintain records
• Public Assistance: Respond to administrative inquiries and greet station visitors to provide information or arrange assistance
• Training Participation: Attend public safety communications training and assist in training new operators
• Emergency Response: Support continuity of government activities and report to designated locations during major incidents

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 40 hours per week
• Work hours will involve rotating shifts, including weekends and holidays
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or
• Two years of experience using computer systems for entering, updating, and retrieving information; or
• Completion of 60 college credits; or
• An equivalent combination of experience and training.

Special Requirements:

• All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• All employees must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• All employees must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All applicat

Required

Preferred

Job Industries

• Other