Account Coordinator
Careerscape
Careerscape is recruiting on behalf of our client, a growing agency in the Wilmington area, for a Senior Account Coordinator to help manage and grow key client relationships. This is a great opportunity for a detail-oriented client-services professional to take on more ownership, working directly with account managers and clients to keep campaigns and projects moving smoothly from kickoff to delivery.
Day to day, you will juggle multiple client accounts at once, tracking timelines, coordinating internal teams, and making sure nothing falls through the cracks. The role suits someone who thrives on organization and communication, enjoys being the connective tissue between client expectations and internal execution, and is looking to grow into a client-facing account management career.
Responsibilities Serve as a key point of contact for assigned client accounts
Coordinate timelines, deliverables, and approvals across internal teams
Prepare and maintain status reports, project trackers, and client decks
Support account managers in developing account strategies and plans
Monitor project budgets and flag scope changes proactively
Schedule and help facilitate client meetings and internal check-ins
Draft client-facing communications, recaps, and follow-up materials
Troubleshoot day-to-day account issues and escalate when needed
Maintain accurate records in the CRM and project management systems
Mentor junior coordinators and support onboarding of new team members
Requirements 3 to 5 years of experience in account coordination, client services, or a related role
Bachelor's degree in marketing, communications, business, or related field preferred
Strong written and verbal communication skills
Proven ability to manage multiple projects and deadlines simultaneously
Proficiency with Microsoft Office and CRM or project management tools
Experience working directly with external clients
Excellent organizational skills and attention to detail
Ability to work both independently and collaboratively in a hybrid environment
Comfortable working in a fast-paced, deadline-driven setting
Benefits Medical, dental, and vision insurance
401k with company match
Paid time off and paid holidays
Hybrid work schedule
Professional development and training opportunities
Life and disability insurance
Employee assistance program
Collaborative and growth-oriented team culture
Job Type: Full-Time | Work Type: Hybrid | Industry: Marketing & Advertising | Experience: Mid-Senior
Vacancy posted more than 2 months ago
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