Delivery Driver

Job Description Delivers and installs furniture in customers’ homes in a friendly, professional manner Contacts customers upon leaving DistributionCenter to provide them with a two hour delivery time frame; contacts customer if changes in delivery time occur Strives to maximize quality and efficiency scores to continuously improve customer satisfaction ratings Contacts Dispatcher after each delivery, informs Dispatcher of product or customer issues Works in DistributionCenter as needed Loads and unloads product utilizing proper material handling techniques and equipment to minimize damages Provides customer service with an emphasis on successful problem resolution and follows through to ensure the customer needs are met in a timely effective manner; communicates with customers regarding particular issues Examines and evaluates product for damages, documents reasons for product to be returned, notifies supervisor Provides total customer satisfaction through interaction with associates in other departments Conducts on-the-job training for new associates Completes assigned tasks in regards to reports and paperwork in a timely and accurate manner Drives company vehicle in a safe manner Maintains vehicles and equipment, conducts vehicle safety check Qualifications Must be at least 23 years old Previously demonstrated ability in the following areas: Customer relations Interpersonal skills All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr City Furniture