Service Manager

Title: Service Manager - Premier European Import Dealership | Capital Region, NY | OTE $160K-$175K

Overview:
Our client, a nationally consolidated, privately owned dealership group , is seeking an experienced and process-oriented Service Manager for one of their European import franchises located in New York's Capital Region .

About the Role:
The selected candidate will oversee a team of approximately 30 fixed operations professionals in a profitable but underperforming department -offering a rare opportunity to make a measurable impact on performance, profitability, and customer satisfaction.

Key Responsibilities:
• Lead and develop the service team to maximize productivity and customer satisfaction.
• Refine processes, workflow, and communication across departments.
• Drive profitability through disciplined leadership and performance metrics.
• Partner with senior management to align operational strategy with group goals.

Qualifications:
• Proven experience as a Service Manager or Fixed Ops Leader in a franchised dealership setting.
• Strong leadership and organizational skills.
• Experience with a European import brand preferred.
• Demonstrated ability to improve CSI, efficiency, and team morale.

Compensation:
• On-Target Earnings: $160,000-$175,000 annually (commensurate with experience).
• Comprehensive benefits package offered.

How to Apply:
Submit your resume in confidence to View email address on click.appcast.io or contact Jack Young directly at View phone number on click.appcast.io .