Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

24/7 Technical Support Engineer - Incident Response

Atom Matrix Innovation LLC

Atom Matrix Innovation LLC in Phoenix, AZ, is seeking a Technical Support Engineer to own 24/7 follow-the-sun incident handling for production traffic and API issues. You’ll read logs, reproduce problems, and coordinate with engineering to drive resolution. You'll work a shift on a rotation that covers nights and weekends, communicate clearly with customers, and turn recurring questions into runbooks and documentation to speed future responses. #J-18808-Ljbffr Atom Matrix Innovation LLC

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the 24/7 Technical Support Engineer - Incident Response in Phoenix, AZ vacancy
  • Technical Support Engineer (24/7 rotation) When a customer's traffic starts misbehaving, they don't want...  ...product. Comfortable reading API requests/responses, logs, and can write a quick script...  ...email deliverability. Exposure to incident management and on-call practices.... 
    Suggested
    Shift work
    Night shift

    Atom Matrix Innovation LLC

    Phoenix, AZ
    3 days ago
  • $65k - $75k

     ...distribute live events and 24/7 live linear channels in...  ...Zixi is seeking a Junior Technical Support Engineer based in the United States...  ...Technical Support Manager Responsibilities Include But Are Not Limited...  ...managed infrastructure, and incident monitoring as you grow... 
    Suggested
    Local area

    Zixi

    Phoenix, AZ
    5 days ago
  • $122.5k - $165k

     ...stakeholder.What you’ll be responsible for:The Circle Security Team...  ...mainly during working hours to support security operations, and you...  ...night time and weekend incident. We would also like someone...  ...detection, response, or security engineering.Experience working security... 
    Suggested
    Work experience placement
    Flexible hours
    Shift work
    Night shift

    Circle

    Phoenix, AZ
    3 days ago
  • Title: Technical Support Engineer-QuickCharge Location: Albany, NY Office or Fully remote within the US Transact+CBORD is...  ...learning agility drive our day-to-day actions. Key Responsibilities: Receives and records incident related information using a variety of tools,... 
    Suggested
    Work at office
    Remote work
    Worldwide

    Transact Campus

    Phoenix, AZ
    3 days ago
  •  ...on the West Coast is seeking a Junior Technical Support Engineer to join our team. This entry-level...  ...technology company. You will provide first-response troubleshooting, build client...  ...mentoring, contributing to monitoring and incident response as you develop technical... 
    Suggested

    Zixi

    Phoenix, AZ
    5 days ago
  • OverviewThe Security Engineer III is a senior...  ...individual contributor responsible for designing,...  ...role provides technical leadership across...  ...reports to our Store Support Office in Phoenix,...  ...point for security incidents and security-related...  ...in a shared 24/7 on-call rotation... 
    Temporary work
    Work at office
    Immediate start
    Flexible hours

    Sprouts Farmers Market

    Phoenix, AZ
    11 hours ago
  •  ...Technology is seeking a Sr. Information Security Engineer in Phoenix, AZ. The ideal candidate will...  ...Information Security Systems, excellent technical and leadership skills suitable for...  ...and provide essential operational support to protect systems and networks. Professional... 

    SA Technology

    Phoenix, AZ
    5 days ago
  •  ...dedicated Linux Systems Administrator to enhance and maintain their critical infrastructure. In this role, you will be responsible for ensuring a 24/7 uptime service by proactively managing and developing all Linux technology. You will collaborate with teams to implement... 

    TechDigital Group

    Phoenix, AZ
    3 days ago
  •  ...leading management firm located in Phoenix, Arizona, is hiring a Payments System Support Professional. The role requires a Bachelor's degree and involves responsibilities such as incident tracking, legal triage, and supporting crisis management. Candidates should have... 

    Global Channel Management, Inc

    Phoenix, AZ
    6 days ago
  • ***This is a fully onsite opportunity supporting the Phoenix, Arizona location***Position Responsibilities:Support of RBG applications, including but not limited to...  ...appropriate to IT team membersProvide accurate incident & problem management reporting as required by using... 
    Local area

    Reyes Coca-Cola Bottling

    Phoenix, AZ
    4 days ago
  •  ...IT solutions 365/24/7. We’re in search...  ...Analyst is a pivotal support position within...  .... Technicians are responsible for receipt, analysis...  ...involved in major incident resolution....  ...closely with our engineer teams to solve technology...  ...accurately follow written technical work instructions... 
    Shift work

    Zentech Consulting

    Phoenix, AZ
    3 days ago
  •  ...Perform day-to-day operational support for the VCF private cloud platform...  ...and recurring issues to senior engineers or the Platform Manager.Participate in incident response as a first responder for...  ...Presence: This on-site role supports 24/7 operations through real-time... 
    Monday to Friday
    Shift work

    HDR

    Phoenix, AZ
    3 days ago
  •  ...duties: Under the direct supervision of the IT Director, the main responsibilities of the IT Technician is required to provide technical support to the daily operations of the school by responding to incidents and proactively working on IT improvement initiatives as... 
    Full time
    For contractors

    Islamic League of America

    Phoenix, AZ
    5 days ago
  • Role SummaryThe Service Engineer II independently...  ...role requires stronger technical judgment, efficiency,...  ...within approved standards.Support security posture...  ...activity handling, and incident escalation workflows....  ...aligned to daily responsibilities (e.g., MD-102 or MS-1... 

    Executech

    Phoenix, AZ
    11 hours ago
  •  ...software, and end-user technical issues while serving as a primary IT support contact, managing...  ...resolution, and delivering responsive customer service...  ...cybersecurity, network engineering, and software development...  ...Participate in security audits, incident response, and... 
    Contract work

    Jobtailor

    Phoenix, AZ
    4 days ago
  •  ...drive our day‑to‑day actions. What you will be doing: As a Technical Support Engineer, you will be the technical problem‑solving expert for our...  ..., higher education, and corporate campuses. This role is responsible for delivering exceptional technical support,... 
    Temporary work
    Casual work
    Local area
    Worldwide
    Flexible hours
    Afternoon shift

    Campus

    Phoenix, AZ
    3 days ago
  •  ...DescriptionJob Summary:Under direct supervision, the primary responsibility is to provide technical assistance and support to clients. Responsibilities include...  ...instructions and guidance to customers and/or field service engineers to resolve uncomplicated issuesDocument and track... 
    Work at office

    Tokyo-Electro

    Phoenix, AZ
    2 days ago
  •  ...Under moderate supervision, responsible for providing customer service...  ...moderately complex technical issues, and ensuring the smooth...  ...Responsibilities Provide technical support to customers, both remotely...  ...Bachelor's degree in Engineering or a related field; or high... 
    Work at office
    Remote work

    TOKYO ELECTRON AMERICA, INC.

    Phoenix, AZ
    3 days ago
  •  ...Technology Team as a Cloud Security Engineer located in various offices....  ...organization, providing technical and advisory guidance to...  ...Security Engineer will actively support Information Security...  ...rotation and contributing to incident response activities, including analysis... 
    Full time

    Greenberg Traurig LLP

    Phoenix, AZ
    4 days ago
  •  ...SolutionsNetwork Security Engineer - L4 (Cisco ACI & Cloud...  ...Engineer (L4) is responsible for leading the implementation...  .... This role provides technical leadership, advanced troubleshooting support, and contributes to...  ...point for high-severity incidents across ACI and cloud networks... 
    Full time

    SRI Tech

    Phoenix, AZ
    3 days ago
  •  ...that when people feel valued, supported, and empowered, they do...  ...with a Senior Cloud Security Engineer who thrives at the...  ...and automation, not a SOC or incident-response-first position.Primary focus...  ...complex security risks and technical recommendations clearly to... 
    Work at office
    Local area
    Remote work
    3 days per week

    Semperis

    Phoenix, AZ
    4 days ago
  •  ...talented Team.Job Title: Desktop Support EngineerLocation(s): Phoenix...  ...: Provide first-level technical support for end users by troubleshooting...  ...issues. Escalate complex incidents when necessary, document...  ...-up through resolution.Key Responsibilities:Provide first-level... 
    Flexible hours

    Ampcus

    Phoenix, AZ
    4 days ago
  •  ...Consultant 3, your Area Of Responsibility will be as below:...  ...strategic mindset to align technical solutions with business...  ...discovery, business process re-engineering, requirement elicitation...  ...in production support - app upgrades, incidents, and service requests resolution... 
    Full time
    Temporary work
    Work experience placement
    Relocation

    Infosys Technologies

    Phoenix, AZ
    3 days ago
  •  ...Consultant to provide day-to-day managed support for Oracle Cloud Enterprise...  ...The successful candidate will be responsible for production support, incident resolution, root-cause analysis, configuration...  ...with Finance, functional, technical, and integration teams to resolve... 

    Spectraforce Technologies

    Phoenix, AZ
    4 days ago
  • $103.75k - $174.75k

     ...back the broader engineering community through...  ...and services in support of Amex’s customers...  ...maintaining 24/7 servicing and availability...  ...preparing robust technical documentation to...  ...frameworks, and responsible AI practices.Work...  ...)Experience with incident response tools... 
    Work experience placement

    American Express

    Phoenix, AZ
    4 days ago
  •  ...of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal... 
    Contract work
    Local area
    Immediate start

    idealforce

    Phoenix, AZ
    1 day ago
  •  ...cost estimates for projects. -Creates all required SDM technical documents: Functional Specs, Design docs, etc. As an active...  ...Qualifications-QNXT - Intermediate - 1 yr exp - Primary responsibility will be to support integration with 3rd party application (QNXT). -Visual... 
    Immediate start

    idealforce

    Phoenix, AZ
    1 day ago
  • Job Summary The IT Support Specialists is responsible for Maintaining and administering computer networks...  ...configuration Ability to communicate complex technical issues to both technical and non-...  ...and user knowledge bases Document incidents and requests according to ITIL... 
    Local area
    Remote work

    U.S. Dermatology Partners

    Phoenix, AZ
    2 days ago
  • $23.07 - $34.6 per hour

    Job Summary As an IT Support Specialist, you will provide company...  ...-wide virtual and in‑person technical assistance regarding...  ...support service level standards. Responsibilities Receive, respond to and monitor...  ...and software for incident reporting and resolution. Actively... 
    Hourly pay
    Temporary work
    For contractors
    Work at office
    Local area
    Remote work
    Relocation

    1 Harris St Paul, Inc.

    Phoenix, AZ
    4 days ago
  •  ...ll do:As a Principal Engineer I you'll provide SME...  ...identify development and support needs as well as take...  ...and complex design responsibilities supporting project...  ...findings end‑to‑endReview technical plans developed by...  ...tune alerting, triage incidents, and own vendor... 
    Full time
    Work at office
    Flexible hours
    Shift work

    Western Alliance Bancorporation

    Phoenix, AZ
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to 24/7 Technical Support Engineer - Incident Response. Be the first to apply!