General Manager (ID#663)

Job Description

Job Description

General Manager - Restoration/Mitigation

RESTORATION EXPERIENCE IS REQUIRED!!

LOCATION: Hayward, CA

Lead. Build. Restore.Your Impact

As General Manager, you’ll be responsible for the total operations of your branch — overseeing a talented team of professionals to drive financial performance and operational excellence.

You’ll ensure every project reflects Our Client’s reputation for quality, reliability, and integrity. From fire and water mitigation to contents pack-out and full rebuilds, you’ll be at the helm of a branch that helps families and businesses recover, rebuild, and move forward.

Key Responsibilities

• Lead all branch operations including sales, mitigation, reconstruction, administration, and customer service delivery.

• Oversee P&L performance for the entire branch operations, managing full-cycle financials including cash flow, costs, and profitability. Keep close watch on KPIs to ensure results are achieved.

• Build and motivate high-performing teams — hiring, training, and developing top talent.

• Ensure excellence in project execution, compliance, and safety across all service lines.

• Collaborate with regional and corporate leadership to execute strategic initiatives and growth plans.

• Drive local market expansion and customer relationships through strong community and industry engagement.

What You Bring

• Proven success growing a restoration organization.

• Strong business acumen and multi-million dollar P&L management experience.

• A record of success in operations and/or sales leadership — preferably in restoration, construction, or other service-driven industries.

• Ability to energize others while executing multiple priorities with precision and purpose.

• A growth mindset — you learn fast, adapt quickly, and inspire confidence in others.

• Industry certifications (IICRC, etc.) are a plus but not required.

Compensation & Benefits

Our Client believes that exceptional performance should be rewarded and offers a competitive compensation package designed to support both professional success and personal well-being.

• Competitive base salary plus performance-based bonus opportunities

• Company-paid life insurance and disability coverage

• Comprehensive medical, dental, and vision insurance options

• 401(k) retirement savings plan

• Vehicle allowance, fuel card, company laptop, and smartphone

• Compensation commensurate with experience, expertise, and impact

Why Join Our Client?

Industry Leadership with Local Impact
Join a respected organization with a strong reputation, established resources, and the ability to make a meaningful impact within your local market.

A Reputation Built on Excellence
Be part of a company recognized for delivering exceptional service, building lasting client relationships, and maintaining a commitment to quality and integrity.

Growth-Focused Culture
Our Client is committed to investing in its people through professional development, leadership opportunities, and career advancement pathways.

Meaningful Work
Every project contributes to helping businesses, property owners, and communities recover, rebuild, and move forward after unexpected events.

Empowered Leadership
Enjoy the autonomy to lead, make decisions, develop your team, and drive results while being supported by an experienced and collaborative organization.