Technical Operations Technician

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) is seeking a full-time Emergency Communications Technical Operations Technician II to serve the Rock Springs/Evanston area of Wyoming. This position provides mission-critical emergency communications services and support to public safety agencies including radio communications telephone systems data wiring and roadside communications. These services are essential to supporting law enforcement and public safety entities and ensuring the safety of the traveling public.

This position offers:
**$2000 Hiring Bonus** See notes for eligibility

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health dental and vision insurance
• Paid vacation sick leave FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE! Click here for detailed information or you can watch this short video to learn about our benefit package!
• Want to see the full value of your compensation beyond salary Explore our Total Compensation Calculator:

Human Resource Contact: or

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Performs installation troubleshooting repair maintenance and inspections of public safety agency telecommunications mobile radio systems and related electronic equipment in State-owned vehicles buildings and mountaintop repeater sites.
• Uses computer software applications to troubleshoot and program telecom devices.
• Installs and maintains devices that interface to commercial broadband services.
• Installs and maintains CAT5e and CAT6 wiring and tests circuits.
• Tests fiber circuits connecting to the radio sites and connection of fiber endpoints
• Assists with Installation and integration of communications systems serving roadside Intelligent Transportation System (ITS) components; provides ongoing maintenance.
• Serves as 24/7 Subject to call Technician and serves on a district emergency on-call rotation and responds to assist with outage repairs.
• Duties include high-priority repairs based on outage reports and automated network performance monitoring capabilities; or equivalent. Tower climbing up to 200 feet snowcat and ATV operations.

Qualifications

PREFERENCES/ **AGENCY REQUIREMENTS:

Preference may be given to those with 1 to 2 years of progressive work experience in the maintenance and repair of electronic devices or telecommunications systems or an associates degree in Electronics or related field.

** Agency requires the successful applicant to possess an FCC General Radio Operators License or equivalent certification or obtain in first year of employment.

** Agency requires the successful applicant to possess a valid drivers license.
** Must successfully complete background check.

KNOWLEDGE:

• Effective written and verbal communication skills: prepare records reports correspondence and technical drawings clearly explain technical issues to non-technical people.

• Broad knowledge of electricity electronics information technology telecommunications and VHF /800 MHz radio systems: including telephony data communications integration of voice and data communication systems with computer and electronic devices transmission media tower structures vehicle electrical systems and building/facility services.

• Knowledge of electronic theory FCC rules & regulations and the critical thinking skills necessary to troubleshoot complex advanced electronic equipment and systems.

• Ability to use specialized voice and data telecommunication test systems and equipment analyze performance results interpret/use specification sheets and technical diagrams/manuals

• Ability to use a wide range of basic hand and power tools in all work settings.

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree

Experience:

0-1 year of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a Technical Operations Technician I

Certificates Licenses Registrations: Some agencies may require a valid Class C drivers license.

OR

Education & Experience Substitution:

3-4 years of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a Technical Operations Technician I

Certificates Licenses Registrations:

Some agencies may require a valid Class C drivers license.

Necessary Special Requirements

*Must successfully complete background check.

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• May work in adverse weather conditions including rain snow cold heat and hail.
• May work at heights of 45 feet and below from a bucket or lift truck in heavy traffic.
• Must be able to climb and perform work on towers up to 200 feet.
• May work on a ladder.
• Frequent use of manual and powered hand tools.
• Daily use of motor vehicles and heavy equipment.
• Frequent exposure to hazardous materials.
• Exposure to high-speed traffic and heavy construction equipment.
• May work alone.
• Requires a significant amount of travel throughout the District in adverse conditions.
• Physical Ability: Bending stooping lifting fifty (50) pounds; safely lifting and moving necessary materials from one point to another; ability to stand or stand for long periods of time; ability to walk long periods of time on even and uneven ground.

NOTES:

• FLSA: Non-Exempt
• Individuals in this classification must be available for emergency work calls at any time including nights weekends and holidays. Acceptance of an appointment to this classification signifies that the individual is aware of this requirement and will comply. Failure to be available for emergency work without an acceptable excuse will be grounds for immediate disciplinary action and possible dismissal.
• Individuals must report to the department Shop within 30 minutes of receiving a call.
• WYDOT will conduct motor vehicle record checks to verify a valid drivers license.
• Occasional overnight travel is required.
• Must have the ability to obtain a certification to operate specified equipment as directed by WYDOT.
• Must have the ability to obtain a certificate of course completion in Defensive Driving.
• Must have the ability to obtain a First Aid/CPR certification.
• Must have the ability to obtain a Flagger certification.
• Individuals must have the ability to work alone and unsupervised.
• The Wyoming Department of Transportation is a Drug-Free Workplace.
• Must complete a DCI background check.
• E-Verify: WYDOT uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Qualifying eligibility and criteria for the hiring bonus
  • Temporary employees accepting a full-time permanent position.
  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public
  • One year of service to WYDOT must be completed failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
  • Employees would only be eligible for a one (1) hiring bonus in a 12 month period.
  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period they would be required to pay the bonus back.

Supplemental Information

045-Department of Transportation - Chief Technology Officer - Emergency Communications

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

IC