Customer Service Representative - State Farm Agent Team Member

Position Overview Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer‑focused, needs‑based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. Maintain a strong work ethic with a total commitment to success each and every day. Benefits Hourly pay plus commission/bonus. Paid time off (vacation and personal/sick days). Valuable experience. Growth potential/Opportunity for advancement within the agency. Requirements Excellent interpersonal skills. Excellent communication skills—written, verbal, and listening. People‑oriented. Organizational skills. Self‑motivated. Detail oriented. Proactive in problem solving. Dedicated to customer service. Able to learn computer functions. Experience in a variety of computer applications, particularly Windows. Pride in getting work done accurately and timely. Ability to work in a team environment. Ability to effectively relate to a customer. Property and Casualty license (must be able to obtain). Life and Health license (must be able to obtain). This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents and employees are not employees of State Farm. #J-18808-Ljbffr