Billing Specialist

Billing Specialist

Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer the most intuitive end-to-end SaaS platform for complex compliant content creation and enhancement of multi-stakeholder collaboration. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets.

We believe in high-trust collaboration and value each person's unique skills, perspectives and experiences. Our success is driven by our world-class global teams and culture.

Toppan Merrill has an exciting opportunity for a Billing Specialist to join our St Paul, MN team. In this role, you will prepare accurate invoices, apply complex pricing structures, and partner with internal stakeholders to ensure timely and accurate billing.

Job Responsibilities:

• Gather project-related costs, apply client-specific pricing, and generate standard and complex preliminary invoices.
• Follow established billing processes while reviewing job notes, client requirements, and special billing instructions.
• Verify billing addresses, client contacts, tax requirements, freight charges, and invoice formatting standards prior to invoice release.
• Interpret services delivered by Toppan Merrill and ensure invoices accurately reflect work performed and client expectations.
• Perform detailed quality control reviews by comparing current invoices to historical billing activity to ensure accuracy and consistency.
• Submit invoices for approval, post completed invoices, and support third-party billing system submissions when required.
• Partner with Sales, Customer Service, Compliance Audit, and other internal teams to research and resolve billing inquiries, discrepancies, and payment-related questions.
• Create client profiles, track prepayments, process sales adjustment requests, maintain commission accuracy, and generate daily, weekly, monthly, and ad hoc reports.

About You:

• Associate degree in Business, Accounting, Finance, or a related field, or an equivalent combination of education and experience.
• Previous experience in billing, invoicing, accounts receivable, customer service, administrative support, or related business operations preferred.
• Experience working with ERP systems such as Oracle, Oracle Fusion, or similar enterprise applications preferred.
• Intermediate proficiency with Microsoft Excel and familiarity with Microsoft SharePoint.
• Strong attention to detail with the ability to review large volumes of billing information accurately.
• Ability to learn and apply client-specific pricing structures, billing grids, tax requirements, and invoicing procedures.
• Strong written and verbal communication skills with the ability to work effectively across multiple departments.
• Demonstrated ability to manage changing priorities, solve problems independently, and contribute as a collaborative team member.

We understand that your skills deserve recognition. That's why we offer a competitive pay scale ranging from $20.00 - $25.00 per hour, based on experience and expertise. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Toppan Merrill strives to provide our employees and loved ones with competitive benefits including:

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• 401(k) with company match with full vesting from date of hire
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.