Human Services Program Representative 1

Salary $69,086.00 - $104,959.00 Annually Location Butler County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-56134-41730 Department Department of Human Services Division HS Bur Juv Jus Srvs Ctrl Rgn Opening Date 08/11/2026 Closing Date 8/24/2026 11:59 PM Eastern Job Code 41730 Position Number 50395711 Union Non-Union Bargaining Unit F3 Pay Group ST08 Bureau / Division Code 00210881 Bureau / Division Bureau of Juvenile Justice Services / Central Region Worksite Address 12 Dakota Drive Worksite Address Emlenton, Pennsylvania City Emlenton, Pennsylvania Zip Code 16373 Contact Name Joseph Bell Contact Email View email address on click.appcast.io THE POSITION Do you want to help improve programs that serve youth and families across Pennsylvania? As a Human Services Program Representative 1 with the Department of Human Services, you help ensure that facilities and services meet important standards. This role allows you to support quality assurance efforts, review program operations, and provide guidance to facilities statewide. Join a team dedicated to building safe, effective, and responsive juvenile justice services. DESCRIPTION OF WORK This role provides program guidance, evaluates statewide services, and supports the improvement of juvenile justice operations. As a Human Services Program Representative 1, you will perform the following duties: Program Evaluation: Review institutions to assess performance, compliance, and service quality Technical Assistance: Provide guidance on treatment practices, safety procedures, and program standards Quality Assurance: Support data review, reporting, and process improvements across Bureau of Juvenile Justice Services' facilities Policy Support: Assist with developing, revising, and interpreting policies and regulations Investigative Review: Examine complaints and incidents and prepare detailed reports of findings Collaboration Efforts: Work with statewide partners to strengthen strategies for delinquent youth Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements A conditional offer of employment will require a medical examination. This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. Veterans Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS) 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. #J-18808-Ljbffr