Bartender
Virgin Hotels Chicago
YOUR MISSION (The Job Description) This position is responsible for preparing all alcoholic beverages for guests and venue servers, actively taking orders, conducting full and complete food and beverage service, and monitoring guests' bar and dining experience. Bartenders must also interact with bar guests, employees, and supervisors in a polite and courteous manner to ensure gracious hospitality for casino patrons at Virgin Hotels Las Vegas. THE NITTY-GRITTY (The Essential Job Duties)
- Must love people and have a passion for serving others and the community
- Preparation will be key. Prep the bar daily, maintain it during the shift and clean it nightly in preparation for the next shift
- Maintain a clean, hygienic, and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Stock the bar as necessary in accordance with company guidelines regarding liquor requisition
- Adhere to company standards regarding food and beverage knowledge
- Orchestrate an extraordinary guest experience through positive guest interaction
- Be able to guide guests through aspects of our hotel and our city
- Ensure that guests are of legal drinking age by asking for an appropriate ID card
- Handle a cash bank and adhere to company policies regarding money handling
- Accurately enter all items into POS system and charge guests accordingly
- Comply with sanitation standards and notify management of any issue
- Comply with gaming comps, established gaming criteria, procedures, and policies
- Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
- Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
- Effective communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think freely and approach all issues with a completely fresh approach
- Ability to anticipate needs and over-deliver wherever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent guest relations, communication, presentation and organization skills of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, able to inspire and motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant guest service
- Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- Communicate clearly in verbal and written English
- Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
- Preferred: 1-2 years' experience in a full-service restaurant or lounge
- Union pour card required
- Learn and sell extensive food menu and beverage list
- Must enjoy being around and working with people
- Comply with all safety and health department procedures as well as all state and federal laws
- Maintain a neat, clean, and well-groomed appearance
- Adhere to hotel policies including but not limited to attendance, safety, and behavior
- Lift and carry 50 lbs., carry and balance plates, carry kegs, wine and beer cases as necessary and move carts that weigh up to 100 pounds
- Stand and walk for periods of 8-10 hours. Proper footwear is required
- Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties
- Work in an environment that is subject to varying levels of cold, heat, sunlight, smoke, and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken. This position typically works outside and is subject to all weather. Proper clothing is provided
- Virgin Hotels Las Vegas is a pet friendly property. You may come into contact with pet hair and dander
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
Vacancy posted 4 days ago
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