Program Director

Job Description

Position Summary:

The Program Director will lead and direct the Bedford Stuyvesant Jobs-Plus program at Fedcap NYC Inc. This includes managing staff, overseeing performance outcomes, developing programs, fostering community engagement, managing the program budget, and acting as liaison with HRA and agency partners. The Program Director will supervise the Assistant Director and other key roles while partnering with the Talent Acquisition team on hiring and personnel development.

What You'll Do

• Develops controls, processes for managing, and tracking workflow, goals, and expectations.
• Represent the program to the government, organizational partners, stakeholders, and other affiliated institutions.
• Provide oversight of all financial, policy, and administrative activities and systems of the program.
• Manages the program's contract and budget and ensures that the program processes are in line with the funder's current policies.
• Establish effective management and financial systems and controls to monitor and evaluate performance and financial outcomes.
• Ensure compliance with contractual obligations and billing milestones, and achieve high-quality service delivery.

Your Responsibilities Will Include:

• Program Management & Oversight
• Communicate contract program goals to staff during monthly staff meetings and during the onboarding of new staff.
• Develop processes for managing, and tracking workflow, goals, and expectations.
• Represent the program to the government, organizational partners and stakeholders, and other affiliated institutions.
• Provide oversight of all programmatic, financial, policy, and administrative management activities and systems of the program.
• Manages the program's contract and budget and ensures program processes are in line with the funder's current policies.
• Establish effective management and financial systems and controls to monitor and evaluate performance and financial outcomes, ensure compliance with contractual obligations and billing milestones, and achieve high-quality service delivery.
• Supervision and Staff Management
• Collaborate with Talent Acquisition to fill vacancies.
• Interview, recommend, and onboard new staff members.
• Provide supervision, direction, and oversight to program staff
• Performance Management & Reporting
• Complete monthly reports for internal monitoring, including Metrics that Matter
• Complete monthly HRA reports for program metrics
• Complete quarterly HRA reports

You're a Great Fit for This Role If You Have:

• Education & Experience
• Bachelor's degree (or higher) in Public Policy, Health Administration, Business Management, Public Administration, Vocational Rehabilitation, Social Services, Nonprofit Management, or a related field.
• At least five years in a progressively responsible leadership role within social services, criminal justice, mental health, or substance use disorder fields.
• Proven success with performance outcomes, program execution, and managing budgets.
• Strong understanding of evidence-based practices and compliance in a human services setting.
• Knowledge, Skills & Abilities
• Experience in job development, HR, or employee relations.
• Adaptability in high-pressure or changing environments.
• Excellent interpersonal and public speaking skills.
• Knowledge of Fedcap NYC Inc. and The Fedcap Group's mission and policies.
• Proficiency in Microsoft Office and database software (especially Excel).
• Strong analytical, organizational, administrative, and communication skills.
• Demonstrated cultural competence and commitment to equity and inclusion.
• A confident, community-driven personality with innovative problem-solving skills.

Who We Are

At Fedcap NYC Inc., we support individuals in becoming self-sufficient through education, employment, and holistic services. Our programs include case management, job readiness, training, placement, and retention support. We proudly serve thousands across the region with compassion, professionalism, and the belief that everyone deserves the dignity of meaningful work.

Fedcap NYC Inc. is an Equal Opportunity Employer committed to diversity in all forms. We do not discriminate based on race, religion, sex, age, disability, gender identity, or any other protected status. M/F/D/V encouraged to apply.