Commercial Lines Account Manager

Account Manager Opportunity

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an account manager to join our growing team in Bethlehem, PA.

How You Will Contribute

• Build, expand and solidify relationships with clients by addressing the client's needs, including the identification and resolution of underwriting or policy issues.
• Build, expand and solidify relationships with carriers through regular communication and interaction on assigned accounts.
• Manage the renewal process for all assigned clients including reviewing loss information, providing assistance in obtaining updated information, handling renewal applications, remarketing, account rounding, reviewing and negotiating the renewal pricing as well as preparing the renewal proposal and binders.
• Always selling or reaching out for new business opportunities in order to grow your current book of business by asking for referrals.
• Responsible for the day-to-day account management of client accounts, including but not limited to processing policies/endorsements, invoicing, certificates of insurance, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.
• Available after hours for client questions via phone or email as needed.
• Contract and certificate requirement review as needed.
• Maintaining the agency database for assigned clients.
• Documentation of conversations and information provided to and/or for clients.

Licenses and certifications:

• CIC or CPCU designation or actively pursuing designation preferred

Skills & experience to be successful:

• High school diploma or equivalent required. College degree preferred or minimum of 4 years' experience in the insurance industry
• Regular continuing education focused on coverage issues relevant to current position
• Willingness to work in a team environment and act as a back-up when needed
• Ability and willingness to learn the agency management system

Teammate benefits & total well-being:

• Health benefits: medical/Rx, dental, vision, life insurance, disability insurance
• Financial benefits: ESPP; 401k; student loan assistance; tuition reimbursement
• Mental health & wellness: free mental health & enhanced advocacy services
• Beyond benefits: paid time off, holidays, preferred partner discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The power to be yourself

As an equal opportunity employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our diversity, inclusion & belonging (DIB) motto, "The Power to Be Yourself".