UAT Support & Test Coordination Specialist

• Assist UAT Analysts with executing predefined test scripts.
• Document test results accurately and completely.
• Log defects, enhancement requests, and observations in Jira or other tracking systems.
• Verify fixes after developers resolve reported defects.
• Prepare test environments before testing begins.
• Create and maintain test data needed for UAT.
• Maintain testing documentation including test scripts, evidence, and release documentation.
• Assist with regression testing and smoke testing.
• Track testing progress and updating project status reports.
• Schedule testing sessions and coordinate meetings.
• Organize project documentation in SharePoint or other repositories.
• Perform basic system validation using established procedures.
• Escalate issues requiring analyst review.
• Support Analysts during User Acceptance Testing cycles.
• Monitor assigned support tickets and provided updates.
• Participate in department meetings and training.
• Learn Aspire's insurance systems and testing methodologies.
• Maintain confidentiality and comply with company policies.
• Regular and predictable punctuality and attendance.
• Review of all program’s manual raters.
• Other duties as assigned.

Requirements High School Diploma or GED required; Associate degree preferred. 0–2 years of administrative, customer service, insurance, or technical support experience. Insurance experience preferred but not required. Basic proficiency in Microsoft Word, Excel, Outlook, Teams, and SharePoint. Ability to learn Jira, Apex, Atlas, ITC, and other business applications. Strong organizational skills and attention to detail. Good verbal and written communication skills. Ability to prioritize multiple assignments and work independently. Strong problem-solving skills and willingness to learn. Core Competencies Demonstrates proficiency in executing test scripts, documenting results, and managing testing documentation while supporting User Acceptance Testing processes. Capable of utilizing tools like Jira and SharePoint to track progress and organize project documentation effectively. Highest-signal resume keywords Jira Microsoft Word Microsoft Excel Microsoft Outlook SharePoint ATS Optimization Keywords Hard Skills Test Script Execution Defect Logging Regression Testing Smoke Testing System Validation Test Data Preparation Testing Documentation Maintenance Project Status Reporting Basic Proficiency in Microsoft Office Insurance Systems Knowledge Soft Skills Strong Organizational Skills Attention to Detail Good Verbal Communication Good Written Communication Problem-Solving Skills Certifications & Qualifications High School Diploma GED Associate Degree (Preferred) Industry Keywords User Acceptance Testing Insurance Experience Administrative Support Customer Service Technical Support Tools & Technologies Jira Apex Atlas ITC Microsoft Teams #J-18808-Ljbffr Jobtailor