IT Help Desk

1 day ago Be among the first 25 applicants Direct message the job poster from Lorven Technologies Inc. Location: Corpus Christi, TX (Onsite - 5 days a week in the office) Job Type: W2 Job Description: As a Tech Support Analyst, you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities: Assist with new hires and acquisitions. Follow all escalation procedures according to the service level agreement Use a remote control tool to assist end users when needed Provide an accurate record of each call in the incident management tracking tool Anticipate customer needs and proactively identify solutions Plan, prioritize, organize, and complete work to meet established objectives Mandatory Skills Description: ITIL Service Desk, ITSM Hardware Deploy and Maintenance Troubleshoot Driving license and own vehicle Nice-to-Have Skills Description: Communication skills with non IT People Ability to work autonomously. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Banking Referrals increase your chances of interviewing at Lorven Technologies Inc. by 2x Get notified about new Information Technology Specialist jobs in Corpus Christi, TX . Information Technology Help Desk Support Support Specialist, IT Field Services - Corpus Christi We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Lorven Technologies Inc.