CX Transformation Lead - Contact Center Excellence
PricewaterhouseCoopers
PwC seeks a Manager in Contact Center Transformation to lead CX initiatives, guide and develop teams, and manage client service accounts. You will drive engagement workstreams, mentor staff, and identify opportunities to enhance delivery with technology and analytics. The role emphasizes strategy, process improvement, and client relationships, with ongoing opportunities for impact across PwC’s firm. #J-18808-Ljbffr PwC
$99k - $232k
...SummaryThe OpportunityAs a Manager in Contact Center Transformation, you will lead initiatives within our Customer... ...KPIs) to measure and improve service excellence- Coaching and mentoring team... ...proficiency in Customer Experience (CX) Strategy and Customer Journey Analysis...SuggestedFull timeH1b- Publicis Sapient in Chicago seeks a Sr. Manager to lead Change Management and Customer Experience Transformation initiatives for top enterprise clients. You will drive strategy, stakeholder engagement, and adoption across AI-enabled operating models, working with product...Suggested
$124k - $280k
...Description & SummaryThe OpportunityAs a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing... ...client support and service excellence. As a Senior Manager, you will... ...Excelling in customer experience (CX) strategy and service excellence...SuggestedFull timeH1b$125k - $172k
...services complement rather than compete with partner offerings, and lead partner-facing enablement so partners can articulate CDW... ...and mentor peers and field stakeholders without direct authority Excellent verbal and written communication skills with the ability to interact...SuggestedFull timeContract workWork at officeLocal area$112.6k - $212.7k
Customer Experience (CX) Transformation - Senior Consultant At Capgemini... ...with purpose. frogis a leading global creative consultancy... ...sales growth strategies, contact/service center expertise, or similar to help... ...a management level, with excellent written and oral...SuggestedFull timeLocal area$195k - $234k
Director, Sales Excellence & DevelopmentPosition SummaryThe Director, Sales Excellence & Development is responsible for building the capabilities... ...organization to achieve sustainable growth. This role leads the development of sales professionals and sales leaders by driving...$99k - $232k
...& SummaryThe OpportunityAs a Product Development Excellence Manager you will lead strategy and transformation work within our Operations Consulting practice, helping... ...AI fluency, emerging technologies, and human-centered collaboration to improve operations- Developing client...Full timeH1b- Reddit, Inc. in Chicago, IL is seeking a Senior Program Manager for Business Process Transformation to join the GTM Excellence team. You will own ambiguous, high-impact opportunities, shape scalable processes, and drive from idea to execution across Sales, Operations, Finance...
- ...Chicago, is seeking a Director of Business Operations — Operational Excellence to drive tooling, cost-to-serve, and performance tracking... ...years in operations or related fields, with a track record of leading cross-functional initiatives and delivering measurable...
$136k - $196k
Lead end-to-end contracting strategy for high-complexity, high-impact engagements;... ...and multi-region regulatory landscapes.Excellent executive communication and storytelling... ...future of source-to-pay. We are seeking a transformational Contracts Manager who blends...Contract workShift work$110k - $168k
...digital and cultural transformation, enabling the change they... ...ERP, EPM, SCM, HCM, CX, and AI.In addition to... ...This includes frequent contact with existing and... ...thrive on maintaining excellent relationships with our... ...pipeline, generating leads, and submitting proposals...Full timeLocal areaFlexible hours- Acosta seeks a Process Excellence leader to own the simplify-before-migrate mandate for its GBS transformation. You will lead end-to-end process redesign across GCC-bound functions such as Finance, HR, Procurement, IT, Europe SGA, with governance gates and GPO support....
- Acosta is seeking a Process Excellence Leader to own the simplification-before-migrate mandate for its GBS transformation. You will lead end-to-end redesign across GCC-bound functions, ensuring readiness gates are signed off and value realization programs achieve AI/automation...
$152k - $215k
Title:Global Wholesale & Specialty Strategy and Transformation Lead, North AmericaCompany:Everest Global Services, Inc.Job Category:Underwriting... ...receive other benefits and privileges of employment, please contact Everest Benefits at ****@*****.***....Full timeWork at office$99k - $232k
...LevelManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation Manager, you will lead the charge in revolutionizing client interactions... ...product solutions. Within our Commercial & Service Excellence practice, you will be at the forefront of...Full timeH1b$180k - $270k
...change. As inventive transformation consultants, we blend... ...consultants to create human-centered experiences at scale.... ...a Director, Service & Contact Center Transformation,... ...lifecycle, co‑leading pursuits, shaping solutions... ...Agents, and Dialogflow CX. Experience with one...Full timeWork experience placementLocal area- ...Change Management Lead We are seeking an experienced change management professional... ..., process, and technology transformations. As a Change Management Lead at Kenway,... ...Core Traits We Are Seeking Delivery Excellence : Change Management Leads are first and...
$141.9k - $286k
We are the leading provider of professional services to the middle market globally, our... ...a Director to serve as Business Transformation Lead on large, integrated Finance, Operations... ...outcomes, benefits, and value delivered.Human-Centered DesignOwn human-centered design as a...Full timeWork experience placementInternshipLocal area$75k - $85k
...stage of the recruitment process, please contact us at ****@*****.*** and... ..., part of the Fastfrate Group, is a leading North American transportation and logistics... ...facilities, and a strong commitment to service excellence, Challenger supports a wide range of...Permanent employmentMonday to FridayFlexible hours$60k - $70k
...exciting phase of growth, evolving from a leading regional firm to a national market... ...building relationships and closing deals Excellent communication and presentation abilities... ...Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search,...Temporary workRemote workFlexible hours$88.54k - $207.4k
...similar CRM platforms. ~ Excellent communication, presentation,... ...reach out to your recruiting contact. Please be aware that Capgemini... ...business and technology transformation partner, helping... ...engineering, all fueled by its market leading capabilities in AI, generative...Full timeContract workLocal area- ...plans, strengthening customer relationships, leading negotiations, and delivering sales.... .... Identify and cultivate key customer contacts, including buyers, category managers, supply... ...preferred) ~ Strong computer skills (Excel, PowerPoint, MS Office) ~ Proven track record...Contract workRemote work
- ...offices and 4,800 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs... ...skills. High proficiency in Microsoft Office, including Word, Excel, and PowerPoint. The ability to learn quickly and work efficiently...Full timeWork at officeOverseas
- ...existing accounts. Adept with CRM systems, LinkedIn Sales Navigator, Apollo/ZoomInfo, and Microsoft productivity tools (PowerPoint, Excel, Word, Outlook). WHAT YOU'LL DO: Job Responsibilities: Success is measured by gross margin growth, new logo acquisition...Currently hiringLocal area
- ...developing growth strategies, managing client initiatives, and leading complex business development efforts. Key Responsibilities... ...the ability to influence others without direct authority. ~ Excellent written, verbal, presentation, and interpersonal communication...Full timeNight shift
$90k - $110k
...pipeline, close new business, and grow existing accounts. Excellent verbal and written communication skills; ability to present technical... ...network of industrial, municipal, or food processing contacts in Texas. Familiarity with chemical dosing skid solutions,...Full timeRemote work$115k - $150k
...exterior building products an asset. Strong sales leader who can drive and deliver results in a dynamic, fast-paced environment Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers. Strong...Full timeFor contractorsLocal areaNight shift$125k - $145k
...sales cycles and maintain momentum with prospects over time. Lead and coordinate the RFP and proposal process for targeted opportunities... ...~ Experience using CRM platforms and Microsoft Outlook, Word, Excel, and PowerPoint. ~ Ability to work independently, think...Full timeContract workWork at officeNight shift$90k - $105k
...seeking an experienced and driven Business Development Manager to lead and grow our Business Development team in Chicago. This... ..., truckload, LTL, transportation, and logistics operations ~ Excellent leadership, communication, negotiation, and relationship-building...Full timeWork at officeMonday to Friday- ...Ability to identify and secure new business opportunities. Strong prospecting, networking, and relationship-building skills. Excellent communication, presentation, and negotiation abilities. Self-starter mentality with a strong sense of urgency and accountability....Permanent employmentFull time
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