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CX Transformation Lead - Contact Center Excellence

PricewaterhouseCoopers

PwC seeks a Manager in Contact Center Transformation to lead CX initiatives, guide and develop teams, and manage client service accounts. You will drive engagement workstreams, mentor staff, and identify opportunities to enhance delivery with technology and analytics. The role emphasizes strategy, process improvement, and client relationships, with ongoing opportunities for impact across PwC’s firm. #J-18808-Ljbffr PwC

Vacancy posted 1 day ago
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