Trauma Quality Outcomes Coordinator

Demonstrate effective conflict management. Make an impact where trauma expertise, emergency department insight, and data-driven improvement come together. We are seeking a dynamic Quality Outcomes Coordinator who is passionate about advancing patient outcomes through trauma nursing excellence, Emergency Department/ED experience, and strong data analytics capabilities. In this role, you will partner with multidisciplinary teams to identify opportunities for improvement, evaluate systems and workflows, and lead action plans that strengthen quality, safety, and performance across the organization. You will turn complex clinical data into meaningful insights, help drive measurable change, and support innovative solutions that elevate trauma care and organizational outcomes. This is an exciting opportunity for a nurse professional who thrives at the intersection of bedside excellence and performance improvement. Ideal candidates bring experience in trauma nursing, ED or other critical care settings, and a proven ability to analyze, interpret, and present data that informs clinical decisions and operational strategy. You will facilitate teams, educate staff, mentor others in improvement science techniques, and ensure that quality initiatives align with best practices and healthcare regulations. The ideal candidates are RNs that bring expertise in pediatrics. Qualifications Minimum Education

• Bachelor’s Degree in a health‑related field (Required)
• Master’s Degree (Preferred)

Minimum Work Experience • 2 years of Performance Improvement experience in a hospital setting and 3 years of clinical experience, preferably pediatrics (RN, RT, PT, OT, Medical Technologist, etc). RNs preferred. Required Skills/Knowledge

• Proficient in MS Office Suite
• Excellent interpersonal relationship skills
• Excellent oral and written communication skills
• Knowledge of and ability to apply improvement science concepts to health care issues
• Able to facilitate improvement teams and manage data
• Excellent presentation skills

Functional Accountabilities Program Improvement Assessment Identify PI science knowledge deficits within the organization and improvement teams. Develop educational tools to eliminate the knowledge deficit. Develop and execute education plans. Assess effectiveness of education. Program Improvement Application Use PI tools to complete systematic analysis of processes and systems and identify opportunities for improvement. Facilitate system and process redesign and design testing; evaluate redesign effectiveness and redesign, as needed. Analyze data and use data to drive change. Maintain data integrity. Use state‑of‑the‑art data analysis techniques to ensure accurate analysis. Present data in meaningful and actionable ways. Facilitate Partner and collaborate with hospital staff to improve quality. Identify and execute strategies to build and strengthen a quality culture within the organization. Coach and motivate teams to successfully execute change. Ensure executed changes comply with best practice standards and applicable regulations. Facilitate innovation. Consult with teams and individual staff members as requested. Leadership Build functional and successful relationships with organizational departments, staff and external resources. Assist teams in setting and achieving best practice and standards. Demonstrate effective conflict management. Assist the organization to adopt cutting‑edge PI practice into individual PI competencies. Organizational Accountabilities Partner in the mission and uphold the core principles of the organization. Committed to diversity and recognizes value of cultural ethnic differences. Demonstrate personal and professional integrity. Maintain confidentiality at all times. Customer Service Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Receptive to others’ ideas and opinions. Performance Improvement/Problem‑Solving Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions, using sound judgement. Cost Management/Financial Responsibility Use resources efficiently. Search for less costly ways of doing things. Safety Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear, and timely verbal and written communication. Actively promote safety for patients, families, visitors, and co‑workers. Attend carefully to important details — practicing Stop, Think, Act and Review to self‑check behavior and performance. Location Primary Location: District of Columbia – Washington Work Locations: CN Hospital (Main Campus) #J-18808-Ljbffr Children's National Hospital