Account Manager - Heavy Truck

Job Summary:

The North America Account Manager-Heavy Truck is responsible for driving profitable sales growth by developing new business opportunities and managing key customer accounts across the heavy truck market. This role requires a strong background in heavy truck sales (Class 6 and greater), the ability to build strategic customer relationships, and the capability to translate technical and commercial requirements into winning business solutions.

Key Responsibilities:

Develop New Business Opportunities

• Build relationships with key customer contacts to pursue new business so annual sales objectives are achieved
• Make presentations to key customer contacts to highlight Casco’s products and capabilities
• Provide on-time quotations and required customer documentation to win new business
• Obtain and communicate advanced information on customer technical needs to the internal team
• Coordinate internal communication on commercial issues with engineering and other departments as needed to support new business development
• Obtain competitive benchmark information
• Update internal tracking documents for new business on a monthly basis and complete visit reports, lost / won business documents, and other forms as required by the position

Sales Planning

• Provide and analyze data by customer for long range sales plans
• Track and communicate customer product / launch changes throughout the organization
• Understand program delays or cancellations and recovery processes

Commercial Management

• Key point of contact for customer purchasing contacts
• Support daily customer interface needs including required customer forms
• Manage pricing to ensure profitable margins
• Work with management team to develop / support commercial strategies
• Coordinate with internal team to receive cost information to support quoting for changes as well as new products
• Track and manage product purchase orders
• Track, support verification, and confirm payment for tooling purchase orders
• Support other departments such as Quality and Logistics to resolve customer issues as needed

Education/Experience Required:

• Bachelor’s degree required.
• At least 3-5 years of proven success in winning new business and managing existing accounts.
• At least 3-5 years of experience in heavy truck sales (Class 6 and greater).
• Automotive electronics experience is preferred.

Knowledge, Skills and Abilities:

• Knowledge base of automotive standards, automotive core tools (understands APQP milestones, etc.) and OEM database systems required.
• Proficiency required in MS Office (Word, Excel, PowerPoint and Outlook).
• Must have excellent technical communication skills – verbal and written, as well as excellent organizational skills.
• Must possess leadership ability, communication proficiency, capable decision making, problem solving/analysis, and strategic planning.
• Capable of leading cross functional teams with engineering, manufacturing, customer service and understanding how their functions interact.
• Must be results-oriented, team-oriented, self-directed and capable of working independently, with the ability to work on numerous projects simultaneously and use sound judgment in prioritizing tasks to meet deadlines.
• Must maintain a professional and cooperative demeanor.

Work Environment:

• While performing the duties of this job, the employee will have a hybrid work environment including time in the office, work from home, and visits to local customer sites.
• 10% - 15% travel may be required (International and Domestic).