Medical Reimbursement Technician

Summary

This position is located in the Billing and Insurance Verification Department of the North-Central Consolidated Patient Account Center (CPAC) in Middleton, WI. The Medical Reimbursement Technician performs a variety of functions including medical billing, reimbursable and non-reimbursable collections, insurance verification, and other financial management duties.

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Duties

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***THIS IS NOT A VIRTUAL POSITION. YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

This position involves a multi-grade career ladder . The major duties listed below represent the full performance level of GS-06. At the GS-05 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-06. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

Major duties include but are not limited to the following:

• Validating claims for billing purposes ensuring eligibility and referring questionable coding for review.
• Submitting claims to third party health insurance carriers, with knowledge of Medicare coverage benefits.
• Interpreting third party insurance policies and requirements for billing.
• Taking responsibility for Medicare reimbursable billing activities.
• Following instructions about timeliness, objectives, and relative priorities for doing work.
• Handling conflicting goals, objectives, priorities, timelines, and deadlines.
• Exhibiting flexibility in adapting to changing demands within specific timelines.
• Accepting and completing work provided by a standardized control system such as batched work, caseload level, or other defined structure.
• Using a wide range of office software applications such as Microsoft Access, Excel, and Word.
• Composing correspondence on a situational basis.
• Processing billings using ICD-9-MC, CPT/4, and HCPCS codes.
• Performing other related duties assigned.

Work Schedule: Monday through Friday; 8:00am - 4:30pm.

Recruitment Incentives: May be authorized.

Critical Skills Incentive (CSI): Not approved.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

MINIMUM QUALIFICATIONS

GS-05: One year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties of this position, and that is typically in or related to the work of the position. To be creditable, this experience must have been equivalent to the GS-04 level in Federal service. Examples of specialized experience include: following instructions about timeliness, objectives, and relative priorities for doing administrative work; communicating with co-workers and supervisors to discuss administrative concerns; and reviewing and determining the appropriateness of administrative data. Your experience must be detailed in your resume to receive credit. ~OR~

A bachelor's degree or 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. Transcripts required. ~OR~

A combination of specialized experience and post high school education as described that demonstrates your ability to perform the duties of this position. For the GS-05, only education beyond the second year can be used in combination with experience to qualify. Your experience must be detailed in your resume and transcripts required.

GS-06: One year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties of this position, and that is typically in or related to the work of the position. To be creditable, this experience must have been equivalent to the GS-05 level in Federal service. Examples of specialized experience include: following instructions about timeliness, objectives, and relative priorities for doing administrative work; communicating with co-workers and supervisors to discuss administrative concerns; reviewing and determining the appropriateness of administrative data; validating claims for billing purposes by ensuring eligibility and referring questionable coding for review; and interpreting insurance policies and requirements for billing. Your experience must be detailed in your resume to receive credit.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education at the GS-05 grade level. There is no educational substitution at the GS-06 grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.