Team Leader

Job Full Description

Job Summary

We are looking for an experienced and energetic Team Leader to oversee our frontline teams during events and daily operations. In this hands-on leadership role, you will supervise up to 10 ppl to include Tent Leads & Laborers or setup crews to ensure every event runs smoothly, safely, and to the highest standards. You will act as the key point of contact on-site, motivate your team, and deliver exceptional guest experiences. You will report to the Operations Manager.

Key Responsibilities

Team Leadership & Supervision

• Lead, motivate, and supervise 10+ staff runners, setup/teardown crew) during events and shifts.
• Assign tasks, monitor performance, and provide real-time coaching and feedback.
• Train new team members on service standards, safety protocols, and company procedures.
• Conduct pre-event briefings and post-event debriefs.
• Manage staff scheduling, attendance, and shift coverage.

Event Execution & Operations

• Oversee full event lifecycle: setup, guest interaction, and breakdown.
• Coordinate logistics including equipment transport, venue setup, and timely execution.
• Handle on-site client requests, special needs, and problem resolution.
• Maintain excellent communication with management, and clients.

Customer Service & Quality Control

• Deliver outstanding guest service and represent the company professionally on-site.

Administrative Duties

• Assist with inventory tracking, stock rotation, and waste minimization.
• Complete event reports, labor tracking, and incident documentation.
• Report equipment maintenance needs and supply requirements.

Qualifications & Requirements

Minimum 2-3 years of experience i banquets, or high-volume food service ideal but any team leadership roles will be considered.

• At least 1 year in a supervisory or team lead role (preferred).
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation and clean driving record (for off-site events).
• Ability to lift 50+ lbs and stand for long periods.

Work schedule will include weekends but will schedule days off in advance based on the schedule of events.


Pay range starts at $22-$25 hourly with room for growth.

Starkville, MS
2518
301 Academy Road
Suite B
Starkville, MS 39759