ServiceNow Developer
Hirekeyz Inc
- Job Title: ServiceNow Developer
- Job Location: Chicago, IL
- Work Mode: Remote
- Experience: 5+ years Position Summary
- Design, develop, configure, and enhance ServiceNow solutions across ITSM, Demand Management, Service Catalog, and End User Services.
- Develop forms, catalog items, record producers, workflows, and automation.
- Work with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer, and Workflows.
- Develop and maintain REST/SOAP, IntegrationHub, and web service integrations.
- Integrate ServiceNow with Microsoft O365, Outlook, and Teams.
- Develop self-service solutions using Service Catalog and Employee Center.
- Support Demand Management from intake and prioritization through fulfillment.
- Translate business requirements into scalable ServiceNow solutions.
- Perform unit testing, support UAT, deployments, releases, code reviews, and platform governance.
- Provide Level 3 support for incidents, enhancements, and platform issues.
- Collaborate with product owners, architects, and distributed delivery teams in an Agile/Scrum environment.
- 5+ years of hands-on ServiceNow development experience.
- Strong expertise in:
- ITSM
- Service Catalog
- ServiceNow Integrations
- Strong JavaScript and ServiceNow scripting experience.
- Experience with REST/SOAP, IntegrationHub, and Flow Designer.
- Hands-on experience integrating ServiceNow with Microsoft O365 applications, particularly Outlook and Teams.
- Experience with workflow automation and forms development.
- Strong communication, stakeholder management, analytical, and problem-solving skills.
- Experience with Demand Management, Employee Center, and End User Services.
- Exposure to HRSD, CSM, or ITOM.
- Experience in financial services or regulated environments.
- ServiceNow CSA and/or CAD certification.
Seeking an experienced ServiceNow Developer to support enterprise ServiceNow implementations, enhancements, and integrations, with a focus on ITSM, Demand Management, Service Catalog, End User Services, Forms Development, and Microsoft O365 integrations including Outlook and Teams.
Key ResponsibilitiesVacancy posted 1 day ago
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