Unit Secretary - Med Surg, Full-Time, Evening

Job Description Be a part of a world-class academic healthcare system at UChicago Medicine Ingalls Memorial Hospital as a Unit Secretary in the Medical Surgical department. You will act as a central information source for physicians and other health care professionals. Our Unit Secretaries pride themselves on always maintaining patient privacy and confidentiality. This position is a 100% onsite opportunity and requires being based in the greater Chicagoland area. Under the leadership of the Manager and/or designee, you will provide clerical support to assist in the delivery of quality care to patients. This involves clerical support activities which will facilitate the Patient Care Center operations, including transcription processing of physician orders, serving as a reception agent for all patients/family members, physicians, patient care team members, other healthcare team members, and facilitating the channeling of information to appropriate points of service in a timely and accurate manner. You will demonstrate the necessary skills and knowledge to provide services for patients according to unit specific competencies as appropriate to the age of the patient served as delineated in the Center’s Scope of Care. Essential Job Functions Promote the values and mission of Ingalls Memorial Hospital. Promote clinical excellence and service. Act as a strong patient advocate. Demonstrate knowledge of proper telephone function and etiquette. Screen and coordinate incoming and outgoing calls including recording and reporting pages and messages. Answer call lights promptly, communicate patient needs to appropriate personnel, and follow up on patient requests to ensure response. Transcribe medical staff orders accurately and timely. Ensure accurate processing of orders and charges from admission through hospitalization. Accurately maintain the patient’s medical record and all unit records. Assemble the medical record in the proper sequence, checking that all forms are stamped. Identify outlier reports and forms and note them on the audit tool for completion. Participate in inventory ordering and the distribution of clerical supplies, patient forms and disposition of outdated forms. Monitor discharge activities related to the billing process. Required Qualifications Unit Secretary/Clerical experience, background and/or training. High School diploma or equivalent. Ability to function effectively in an extended team environment. Ability to resolve conflict effectively. Ability to give and receive feedback. Computer literate. Preferred Qualifications Medical Terminology background. Transcription experience. Experience with Microsoft Word & Excel. Position Details Job Type/FTE: Full-Time Shift: Evening, 10 Hour Work Location: Onsite Unit/Department: Med/Surg E/5 CBA Code: SEIU Union Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Equal Opportunity Employer UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre‑employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. #J-18808-Ljbffr UChicago Medicine