Inside Sales Representative - HCM Mid-Market

Join Paychex

Imagine your future with us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

HCM Inside Sales Representative

HCM Inside Sales Representatives (ISRs) are inside account and quota owners. ISRs are responsible for prospecting, owning the end-to-end sales cycle, and closing business remotely from our HCM Inside Sales Hub. They engage with prospects via phone, email, or other virtual channels to effectively close deals and meet sales targets. This role exclusively sells HCM products in the mid-market (10-49 employee segment.) Work in-person at the sales hub 5x per week.

Responsibilities

• Accountable for the end-to-end sales cycle from prospecting, qualifying, demonstrating, and closing business to achieve quota.
• Engage in outbound prospecting to identify and qualify potential clients and referral sources using various methods such as cold calls, direct mail, emails, video calls, social media outreach, seminars, demonstrations, and other marketing initiatives guided by Sales management. This process also involves following up on leads to assess opportunities and build a robust pipeline.
• Present Paychex products and services to final decision-makers and end users within the prospect universe.
• Evaluate customer needs and interests, identify suitable products, and direct inquiries to the appropriate party when necessary.
• Complete and submit accurate new business paperwork and activity reports by agreed-upon dates set by sales management.
• Use technology tools to track activities and forecasts
• Continually develop knowledge of technical, competitive, and sales skills to represent the HCM sales organization. Demonstrate a comprehensive understanding of sales forecasting and the foundational principles of Paychex and Human Capital Management (HCM).
• Project a positive image in representing Paychex to clients and the community.

Qualifications

• H.S. Diploma - Required
• Bachelor's Degree - Preferred
• 1 year of experience in Inside sales.
• 2 years of experience in sales/selling.
• Accountability - Required
• Action Oriented - Required
• Adaptability - Required
• Communication - Required
• Questioning Skills - Required
• Digital Literacy - Required
• Resilience - Required
• Emotional Intelligence - Required

Compensation

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $50,000 - $110,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.