Senior Analyst, Disbursements

Job Summary At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society. Job Description This position is part of a team responsible for providing a quality end-to-end experience of the disbursements processes. This position is responsible for the accurate and timely processing of accounts payable invoices and interfaces according to DSI policies. Coordination with purchasing, tax consultants, master data management team, payment specialist, employee requisitioner's, requestors and approvers are required on a daily basis. This position requires the ability to apply independent judgment and critical thinking skills to address difficult issues while meeting deadlines. Receives and addresses escalated or complex questions and issues and escalates further where necessary and as appropriate to bring to timely resolution. Uses independent judgment to resolve escalated issues. Responsibilities Execution of vendor invoice processing through ERP and AP Automation systems according to company policies Uses discretionary powers to prioritize disbursement activities to optimize cash discount potential Ensure all invoices are simulated against SAP prior to routing for workflow approvals Ensure all foreign vendor invoices are routed to tax department prior to the requestors via automated workflow within Workflow application Support the payment processing by ensuring accuracy of banking information when processing invoices and working jointly with payment specialist and Master Data Management team in resolving issues. Possesses strong knowledge of department policies and procedures as they pertain to the job function Communicates effectively with vendors on payment status requests, general inquiries and account discrepancies in a timely and professional fashion. Works jointly with the payment specialist with the unclaimed property/escheatment process. Includes filing of due diligence letters. Issuing payments to the states. Support various audits by providing invoice and payment support. Provides customer service for shared AP mailboxes within Zendesk. Ensure all inquiries are resolved with our SLA guidelines. Develops and provide training on repetitive problems. Maintain files and documentation in accordance with company policy and accepted accounting practices Assists in system upgrades and related testing Monitor vendor accounts to ensure payments are up to date Assists with month end closing processes including providing monthly AP accruals to finance. Process Patient Reimbursement requests Provide backup processing for DSPD PO/Non-PO invoices Process weekly UPS and PRO Unlimited Interfaces Provide backup support for PGC request processing Resolve invoice processing issues and discrepancies Invoices received without Purchase Order - Vendor follow-up Invoices received with insufficient Purchase Order funding - Requestor follow-up Invoices received with terminated approvers - purchasing coordinator follow-up Invoices received with sales/use tax discrepancies - Tax consultant and purchasing coordinator follow-up Invoices received with banking information and terms differences from vendor master. Master data management and purchasing team follow-up Review and Monitor weekly the Set Aside queue in Esker where actions are logged and followed up on Review and Monitor invoices that remain in approval queue for more than two weeks and reminder requestors accordingly. Elevate issues that remain beyond invoice due date to direct manager. Responsibilities Continued Prepare and provide monthly dashboard report to Head of Disbursements Execute monthly report of Zendesk tickets created from the View email address on click.appcast.io mailbox. Categorizing the resolved and open tickets Make recommendations for preventing issues in the future by analyzing the root causes for the issues and assist in bringing those recommendations to fruition Identify any automation opportunities that can prevent the problems from re-occurring in the future and assist in bringing those recommendations to fruition Prepare and provide monthly dashboard report to Head of Disbursements Execute monthly report of Zendesk tickets created from the View email address on click.appcast.io mailbox. Categorizing the resolved and open tickets Make recommendations for preventing issues in the future by analyzing the root causes for the issues and assist in bringing those recommendations to fruition Identify any automation opportunities that can prevent the problems from re-occurring in the future and assist in bringing those recommendations to fruition Prepare and provide monthly dashboard report to Associate Director - Disbursements Execute monthly report of Zendesk tickets created from the View email address on click.appcast.io mailbox. Categorizing the resolved and open tickets Make recommendations for preventing issues in the future by analyzing the root causes for the issues and assist in bringing those recommendations to fruition Identify any automation opportunities that can prevent the problems from re-occurring in the future and assist in bringing those recommendations to fruition Qualifications Education Qualifications Bachelor's Degree • 4 Year College Degree preferred or 5 years of business experience in the disbursements functions (i.e. Account Payables, T&E, Corporate Card Support). preferred or Experience Qualifications - 4 or More Years • 5 years preferred of experience in disbursement related activities (without college degree) • Working knowledge of Microsoft Office Suite and various Enterprise Resource Planning (ERP) systems (SAP desired) • Working knowledge with OCR systems such as Esker preferred • Proven track record of issue resolution • Exposure to pharmaceutical industry and PHARMA guidelines • Experience in business related field with customer service background required Travel Requirements Ability to travel up to 5% of the time. Travel for training on infrequent basis - once per year on average Additional Information Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: USD$83,360.00 - USD$125,040.00 Download Our Benefits Summary PDF #J-18808-Ljbffr Merck & Co.