ACT Team AP/QP Generalist

Job Location: Hickory

Position Type: Full time

Education and Experience Required : 

• A bachelor’s degree in Special Education, Psychology, Social Work or closely related Human Services area
• If AP, one (1) year of professional MH work experience. If QP, two (2) years of professional MH work experience.

A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support.

To learn more about us, visit our website at .

Why apply at A Caring Alternative?

• We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another’s culture.
• Competitive Payrates! We offer a competitive rate of pay.
• Work related mileage is paid tax free .
• Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. 
• Strong Core Values! Join our values-based, family-owned company with a culture that we care.
• Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance.
• Training! Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by the company.

Benefits! We offer a comprehensive benefits package for full time employees.

• Company laptop provided for most positions.
• 401(k) & Roth retirement plans.
• Company matching 401(k) & Roth.
• 11 paid holidays.
• Direct deposit.
• Paid Time Off accrual begins upon hire, 100 hours first year.
• Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days.
• Company paid Life Insurance policy.
• Short term & long-term insurance available
• Employee Assistance Program for free financial, emotional & legal help.

An Assertive Community Treatment (ACT) team consists of a community-based group of medical, behavioral health and rehabilitation professionals who use a team approach to meet the needs of an individual with severe and persistent mental illness. ACTT is a team dedicated to reducing and eliminating the symptoms of severe mental illness and to enhance the individual's quality of life. The purpose of the AP/QP Generalist is to serve as a therapeutic resource to consumers as a member of an established Assertive Community Treatment Team (ACTT)

Job Duties include:

• Serves as an active member of the ACT Team, participates in team meetings, and provides input into the person-centered planning process.
• Show knowledge and use of clinical process to achieve positive outcomes to include: evaluation, assessment, service, treatment planning, intervention techniques, aftercare, and transition planning.
• Remain available face to face or by telephone, 24 hours a day 7 days a week as staff serves as the first responder in the event of crisis situations. The service site will be at any location the consumer or family needs.
• Effectively use clinical and administrative supervision to improve to quality and performance of services for consumers and organizations.
• Demonstrate the ability to manage an assigned caseload and meet the direct care billable productivity expectations of the organization.

Basic Requirements:

• Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs.
• Valid driver’s license, auto insurance coverage and reliable transportation.
• Pass criminal background check and other regulatory checks
• Provide proof of your education.

Education and Experience Required : 

• A bachelor’s degree in Special Education, Psychology, Social Work or closely related Human Services area
• If AP, one (1) year of professional MH work experience. If QP, two (2) years of professional MH work experience. 
• Exceptional written, oral, interpersonal, and organizational skills.
• High level proficiency in Microsoft Office- MS Word, Excel, Access, and PowerPoint. 

Resume must include degree earned (major & minor), graduation month & year, relevant employment dates including month and year, and populations served.

A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Statesville and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care.

We are an equal opportunity employer.

AboutEstablished in 2006.A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. Proudly serving the community since 2006.