Program Analyst

This position is in The Office of the State Superintendent of Education (OSSE), within the Division of Transportation (DOT). The mission of OSSE as DC’s state education agency is to set high standards, build educator and system capacity to meet those standards, expand educational opportunities for all learners with a focus on those underserved and hold everyone accountable for results. DOT is responsible for providing safe, reliable, and efficient transportation services that positively support learning opportunities for students with disabilities in the District of Columbia. Under the direction of the Director of Student Transportation Services, the Program Analyst will work closely with the Director and team to understand and identify gaps and areas for operational improvement. The Program Analyst is responsible for completing quantitative and qualitative analyses to improve processes within OSSE DOT. Define and improve KPIs and dashboards to measure effectiveness against objectives. Duties and Responsibilities The incumbent will plan, develop, and conduct program analyses of substantial scale and impact concerning all aspects of current or projected operating programs for actual or potential effectiveness in achieving planned goals and objectives. Develops, maintains, and monitors projects, and integrated reporting system(s) affecting program(s) throughout the activity. Communicates information to supervisor for effective evaluation of program operations and milestones. Analyzes, extracts, summarizes and identifies significant trends and issues. Forecasts and estimates program requirements and prepares programmatic reports, justifications, charts, graphs, statistical and narrative data, etc, for presentations and briefings. The incumbent will conduct management surveys, audits, projects, etc., and provides advisory services to operating or management officials. Program study assignments involve organizations, operations, and functions of significant complexity with extensively interrelated program(s) throughout an extremely complex activity. Oversees execution of programs of broad scope and mission impact. Reviews and interprets new and established directives, instructions, regulations, and delegations of authority for potential impact on major program objectives, operating policies, work operations, and progress. Assures program goals, objectives, and operations. Prepares internal instructions, operating policies, procedures, and guidelines concerning assigned program(s) and recommends required changes and adjustments to assure proper and adequate accomplishment of program goals and objectives. Qualifications and Education Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression. Preferred Experience Experience using management analysis methodologies, techniques and tools sufficient to provide guidance, direction and support. Strong written and communication skills, and strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite (i.e., Excel, Access, PowerPoint). In addition, Bachelor's in relevant field (e.g., engineering, mathematics, sciences, operations research); 2-3 years related work exp. License, Certification and Other Requirements None. Working Conditions/Environment Work is normally performed in an office environment. Occasionally, the incumbent may be required to visit various locations within the District of Columbia. Other Significant Factors Tour of Duty: Varies Pay Plan, Series, Grade: CS-0343-12 Promotion Potential: No known promotional potential Duration of Appointment: This is an Education Service (ES), “At-Will” Appointment. All positions and appointments in the Education Service serve at the pleasure of the appointing authority and may be terminated at any time with or without cause. Collective Bargaining Unit (Non-Union): This position is not covered under a collecting bargaining agreement. Position Designation: In accordance with Chapter 4 of the D.C. personnel regulations, Suitability, this position has been deemed Security-Sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, and drug screenings, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure. Residency Preference Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in. EEO Statement The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor. #J-18808-Ljbffr