Patient Services Specialist/Surgery Scheduler for Cardiology in SW Beaverton

Patient Services Specialist/Surgery Scheduler for Cardiology in SW Beaverton Job Category: Non-Clinical Staff Requisition Number: PATIE005326 Full-Time Locations Showing 1 location Beaverton, WA 97008, USA Description Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose Join us at The Oregon Clinic as a full-time Patient Services Specialist/Surgery Scheduler. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Cardiology Clinic located in Southwest Beaverton. Each patient receives the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this phone-based role include: Primarily responsible for efficient physician scheduling and patient access by properly scheduling and rescheduling patients’ surgeries and/or appointments according to all office protocols and physician requests in an efficient and timely manner. Work directly with the surgeons and hospital, obtaining and completing insurance information, completing required documentation, and maintaining accurate patient records. Manage front office operations, including answering multi-line phones, processing medical records requests, and providing patient support and information. Demonstrate excellent attendance, strong organizational skills, effective multitasking, teamwork, and a positive attitude in a fast-paced office environment. Other duties and administrative tasks as assigned. Hiring range, based on experience and credentials: Level I: $19.59 - $26.51 per hour. Level II: $21.55 - $29.16 per hour. Level III: $23.71 - $32.07 per hour. Workdays: This role will be located in The Oregon Clinic Creekside Pavilion. Typical hours are Monday-Friday (8:00 am - 5:00 pm). Qualifications that support success in this role are based on education, experience and values including: Minimum of three (3) years of previous medical front office experience is required. Specialty care Cardiology experience is a plus! Minimum of two (2) years of previous experience in Surgery or other complex scheduling is preferred. Prior Electronic Medical Record (EMR) EPIC experience is preferred. Knowledge of medical terminology and office procedures. Familiarity with insurance requirements and referral processes. Demonstrated ability to initiate, work independently, and effectively multitask. Excellent phone skills and customer service skills. Excellent attendance and work ethic. Positive attitude and desire to be a team player. Ability to communicate professionally and effectively with patients, physicians and other team members. A commitment to patient-focused care, privacy, and safety. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Make an impact in patient-focused healthcare. Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options Work-Life Balance: Paid Time Off plus 9 paid holidays annually Wellness Support: Robust wellness program and employee assistance services Commuter Benefits: 70% of Tri-Met transit pass covered Additional Perks: Employee discounts and optional benefits like Pet Insurance Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are: Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity. The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office. Dedicated to providing the highest value care tailored to the needs of each unique patient. Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian. Our Commitments: Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety and inclusion in all aspects of their interactions with TOC clinics and administration. A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr