Human Resources Benefits Coordinator

Position Summary The Benefits Coordinator is a key member of the Total Rewards Team, supporting the administration of employee benefit programs across the organization. The role supports general HR and benefits inquiries through an HR inbox and helps troubleshoot employee benefits, ensuring a compliant, efficient, and positive experience for a multi‑state workforce. This position also serves as backup support for employee leaves of absence, reporting to the Sr. Director of Total Rewards. The salary range for this position is $25.50 – $35.66 per hour, depending on budget. Job Posting Deadline Applications will be accepted until April 3, 2026. Essential Job Functions / Key Responsibilities Serve as a frontline resource for employee benefits questions related to medical, dental, vision, HSA/FSA, retirement, wellness, and voluntary benefits programs. Troubleshoot enrollment issues and carrier discrepancies in partnership with vendors and internal teams. Research requests and maintain an ongoing understanding of benefit plan questions. Support open enrollment and ongoing benefit communications and initiatives. Serve as backup for employees’ leave requests, including FMLA, state‑specific paid and unpaid leave programs, Colorado Paid Family and Medical Leave (FAMLI), California Paid Family Leave, company medical and personal parental leave policies, and STD and LTD coordination. Support audits, reporting, and compliance documentation related to leaves, benefits, and eligibility. Maintain accurate leave records in HRIS and tracking systems. Ensure all benefit‑related records are complete, accurate, and compliant. Maintain confidential employee and benefits records in compliance with HIPAA, company policies, and applicable state and federal regulations. Other duties as assigned. Qualifications High school diploma or equivalent (Associate’s or Bachelor’s preferred). At least one year of experience in benefits, leave administration, HR, or a related field. Knowledge, Skills & Abilities (KSAs) Core employee benefits programs and eligibility rules. Familiarity with multi‑state compliance considerations. Understanding of FMLA regulations and leave administration practices. Experience using HRIS and benefits administration systems. Strong case‑management and organizational skills. Clear, professional communication with employees and vendors. High attention to detail and documentation accuracy. Ability to troubleshoot benefit and leave issues across multiple systems. Customer‑focused problem‑solving approach. Ability to manage confidential and sensitive information. Ability to explain complex regulatory and benefits concepts clearly. Ability to prioritize effectively in a high‑volume environment. Ability to collaborate cross‑functionally. Ability to adapt to regulatory updates and evolving processes, and identify opportunities for process improvement and operational efficiency. Work Environment and Physical Demand Ability to stand, type, and sit at a desk/computer for most of the work shift, executing repetitive movements. No adverse or hazardous conditions. Not required, but preferred to be able to occasionally lift, push, or pull 25 lbs. individually or with assistance. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures, or Aspen Hospitality you acknowledge that you are able to perform these essential functions with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request accommodation during the application and interviewing process, please contact Human Resources at View phone number on click.appcast.io. Job Benefits This position is categorized as a regular full‑time job eligible for the following benefits (enrollment dates vary by program): Health, Dental, and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs Paid Leave Programs 401(k) Savings Plan Employee Ski Pass and Dependent Ski Passes Other company perks Aspen One is an equal‑opportunity employer (Minority/Female/Disabled/Veteran). Inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and a better world. We encourage diverse points of view, which allows us to develop innovative solutions to the ever‑evolving world of work. We foster an environment where employees feel respected, valued, and empowered, and our team members lead in promoting and sustaining an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation, visit Aspen One participates in E‑Verify. E‑Verify & Right to Work Poster. #J-18808-Ljbffr