Treatment plan coordinator/Front desk receptionist

Job Description

Job Description

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Are you an organized, friendly, and tech-savvy professional who enjoys creating a welcoming environment? Do you have experience in administrative tasks and dental office systems? If so, we are looking for YOU to be the face of our dental practice!

Position: Front Desk Receptionist

Location: Lakeview Dental pc, Waldorf
Job Type: Full-Time
Compensation: Competitive salary based on experience + Benefits

About Us:

We are a patient-centered dental office committed to providing high-quality care in a warm and professional setting. As the first point of contact, our Front Desk Receptionist plays a crucial role in ensuring a seamless and positive experience for every patient.

Responsibilities:
✅ Greet patients warmly and assist with check-in and check-out processes
✅ Manage appointment scheduling, rescheduling, and cancellations
✅ Verify patient information, insurance eligibility, and collect payments
✅ Answer phone calls, emails, and patient inquiries professionally
✅ Maintain accurate and confidential patient records in the dental system
✅ Assist with administrative tasks such as billing, claims processing, and reporting
✅ Ensure the reception area is clean, organized, and welcoming ✅ Present treatment plans to patients in a clear and professional manner

Qualifications:

Previous experience as a receptionist in a dental or healthcare setting preferred
Strong administrative skills with proficiency in dental office software (Dentrix, Eaglesoft, Open Dental, etc.)
Knowledge of dental insurance verification and billing is a plus
Excellent communication and customer service skills
Ability to multitask and work efficiently in a fast-paced environment
Strong attention to detail and problem-solving abilities
Friendly, professional demeanor with a patient-first attitude

Why Join Us?

✨ Competitive pay and benefits package
✨ Supportive and team-oriented work environment
✨ Opportunities for career growth and professional development
✨ Make a meaningful impact on patients' dental experience

If you’re a motivated and customer-focused individual with administrative expertise, we’d love to meet you!