Service Associate

Fleet Operations Support

The Mission Readiness team is seeking a dedicated individual to support daily fleet operations. This role involves maintaining the daily upkeep of vehicles and ensuring the test site is organized and presentable for operations. The successful candidate will play a vital role in ensuring vehicles meet regulatory requirements and support the parts team in organizing and transporting spare parts inventory. Additionally, you will assist the driving team with their operational testing needs.

Required Skills & Qualifications

• 2 - 4 years of work experience
• Ability to lift up to 50 pounds and use carts, dollies, hand trucks, and other gear to move items around.
• Ability to go up and down stairs, as well as stand, walk, push, pull, squat, bend, kneel, and reach during shifts
• Must have a valid driver's license with a clean/excellent driving record.
• Possess a "get it done" attitude and a sense of urgency to resolve problems and tasks.
• Must have the proven ability to problem solve and deliver in high-pressure situations.
• Must have the proven ability to multi-task and manage multiple projects and deliverables.
• Excellent written/verbal communication skills
• Works well in a team environment
• Must comply with the Substance Abuse Policy.
• Pass a background check, MVR (Motor Vehicle Record) check, and drug screen.
• Prior work experience in the industry
• Applicants must be able to work directly for Artech on W2

Day-to-Day Responsibilities

• Supporting company milestones and optimizing drive operations across multiple locations.
• Ensure the vehicles, equipment, and workplace are clean and ready for use.
• Provide logistical support for the movement and storage of vehicles and equipment.
• Assist with paperwork and documentation related to vehicle readiness.
• Perform routine fueling of test vehicles and supporting equipment.
• Execute mission prep procedures, including launching software across several devices per vehicle, verifying software and hardware configurations, capturing requested data, and escalating issues as they arise.
• Support the readiness of spare parts and the associated inventory.
• Provide support with direct ingesting vehicles and deploying software.
• Provide hands-on technical support to the technicians (fluid changes, part replacements, wiring checks, etc).
• General testing support (documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving).