ASSISTANT MANAGER IN TRAINING
TrueNorth Companies
Assistant Manager
The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback. The Assistant Manager ensures efficient operations and delivers a fast, friendly, and clean guest experience by managing staffing levels, inventory, labor, cash controls, and maintenance needs.
Essential Functions
- Provide active, visible floor leadership during shifts, supporting team members in real time, addressing workflow gaps, and ensuring smooth operations
- Provide prompt, courteous customer service in accordance with company standards
- Accurately process customer transactions using point-of-sale systems
- Maintain a clean, safe, and organized store environment
- Perform assigned food service tasks following food safety and sanitation requirements, as applicable
- Perform interior and exterior store duties necessary to support daily operations
Manager-on-Duty / Shift Leadership
- Act as the manager-on-duty during assigned shifts in the absence of the Store Manager
- Assume full responsibility for store operations, team performance, and customer experience during the shift
- Direct, prioritize, and assign work to CSRs to ensure efficient and effective operations
- Monitor performance and provide real-time coaching, guidance, and corrective instruction as needed
- Ensure compliance with company policies, procedures, safety standards, and cash-handling guidelines
- Serve as the primary point of contact for customer issues, emergencies, and operational concerns
- Document and communicate shift activities, incidents, and follow-up needs to store management
Customer Service
- Greet and acknowledge every customer to create a welcoming environment
- Assist customers and provide product or service recommendations
- Handle customer concerns and complaints professionally and resolve issues within policy guidelines
- Escalate unresolved issues to store management when appropriate
- Monitor store activity and report suspicious behavior or safety concerns
- Communicate clearly and effectively with team members and guests
Sales and Cash Handling
- Promote customer loyalty and enroll customers in the rewards program
- Stay informed on current promotions, advertised products, and sales
- Upsell by recommending complementary or similar items
- Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
- Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
- Verify ID and comply with age-restricted sales laws and policies
- Ensure accurate pricing, labeling, and promotional updates
- Explain car wash programs and assist with traffic flow during peak times if applicable
Store Cleanliness and Appearance
Interior:
- Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
- Empty interior trash receptacles and keep register area clean, neat, and organized
- Respond to spills and maintain clean organized cooler and storage areas
- Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms
Exterior:
- Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
- Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying maintenance of any lighting issues
- Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
- Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
- Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed
Operational Support
- Prepare and serve food items in accordance with food safety and sanitation standards
- Audit inventory on a regular basis; including lottery, cigarettes, other tobacco products
- Review DVR system to monitor store activity.
- Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
- Monitor in-ground gasoline storage inventory.
- Troubleshoot and report any equipment or maintenance issues.
- Support store operations during high-volume periods, staffing shortages, or special promotions as needed
- Responsible for recruiting and training new team members
- Run daily reports, reconcile shift sheets, complete PDI reporting, and banking procedure. Responsible for transport of bank deposit to bank
- Utilize available reports and data to develop and implement plans to maximize sales to meet or exceed goals and objectives.
- Perform other duties as assigned by Store Manager
Requirements
- Must be available to work a minimum of 40 hours per week and provide support 24 hours per day, 7 days per week by being on duty or on call.
- Provide support and coverage to store as needed, occasionally beyond regularly scheduled work times.
- Must possess and maintain a valid driver's license
- Must have access to a reliable vehicle for banking purposes
- Basic reading, writing and math skills
- Ability to operate point of sale, store, and car wash equipment
- Ability to follow company policies, procedures, and safety standards
- Maintain proper uniform standards while on duty
- Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)
Education and Experience
- Must hold a high school diploma or equivalent
- Prior customer service or cashier experience
- Previous experience supervising others is preferred.
Physical Requirements
- Ability to stand or walk for extended periods of time
- Ability to bend, reach, and perform repetitive motions
- Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
- Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions
Work Environment
- Fast-paced convenience store environment with frequent customer interaction
- Indoor and outdoor work conditions
Required Travel
- Banking purposes
- Assisting other store locations
- Training classes
True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.
- ...Assistant Manager The Assistant Manager position is a developmental position to prepare the individual for the General Manager position... ...Included in the Assistant Manager's primary responsibilities are training, developing, and motivating Team Members to delight every...Training
- ...Assistant General Manager If you're a positive, high performer and a born leader, then we want to talk to you! As the Assistant General Manager... ...and selects employees to talent and job profiles • Trains, develops, coaches, and evaluates employee performance; ensures...Training
- ...Assistant Manager Working at Dunkin', we support our team members for your best days, your worst your every day. Our team members are the... ...profit goals while helping team members through performance and training initiatives. We have a fresh brew of benefits perfect for...TrainingLocal areaShift work
- ...Description: Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in... ...involving at least three years of operations and/or assistant management positions. - Possess excellent basic math skills and have...Training
- ...Assistant Manager Position As an Applebee's® Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the... ...member and management candidates. Promotes Flynn | Applebee's training procedures for new managers. Helps maintain a trained...TrainingLocal areaImmediate startShift work
- ...Job Description: Assistant Manager - Airport Restaurant Operations at United Concessions Group Position Summary The Assistant Manager... ...Assist in recruiting, interviewing, hiring, onboarding, and training new team members. Provide coaching, guidance, and...TrainingHourly payWork at officeLocal areaMonday to FridayFlexible hoursShift workAfternoon shiftEarly shift
- ...Assistant Manager Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great... ...effectively. Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant...TrainingFlexible hoursShift workDay shiftAfternoon shift
- ...a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and... ...Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and...TrainingWork at officeImmediate startFlexible hoursShift work
- ...Burger King® Assistant Manager Bring the flavor. Bring the fire. Grow the team. Welcome to the Flame-Grilled Life. At Burger King... ...location & eligibility. Actual pay varies based on experience, training, and location. Rates may differ due to state or local...TrainingHourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
- ...developing talent from within. Position Summary As an Assistant Store Manager, you play a key role in supporting daily store operations,... ...including candidate screening, interviews, onboarding, and training support Help maintain appropriate staffing levels by supporting...TrainingFlexible hoursNight shift
$23 - $26 per hour
...Assistant Manager Opportunity At Panda Express Panda Express is searching for experienced leaders to join our store management team. Panda... .... That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares...TrainingHourly payFull timeTemporary workLocal areaFlexible hoursShift workWeekend workAfternoon shift- ...person is responsible to the Residential Manager to provide direct programming and... ...Individual Habilitation Plans with the assistance of the interdisciplinary team; supervises... ...first aid and other nursing procedures as trained and designated; inventories and accounts...TrainingWork at office
- ...Job Description Job Description Retail Assistant Manager We’re excited to be part of the 7-Eleven family of stores! If you... ...! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to...TrainingWeekly payFull timeTraineeshipImmediate start
- ...Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning... ...and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational...TrainingHourly payDaily paidFull timeContract workLocal areaWorldwideFlexible hoursShift workAfternoon shift
$17.75 - $22.3 per hour
...Assistant Manager We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles... ...Store Director & Associate Store Manager with recruiting, training and development efforts, if needed. Partner with Store...TrainingHourly payFull timePart timeWork at officeImmediate startNight shift- ...Assistant Manager As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible... ...on cars and taking care of our guests, you will advise, train, and supervise hourly employees. At VIOC, "It all starts with...TrainingHourly payWeekly payFlexible hoursAfternoon shift
- ...DESCRIPTION We are seeking a motivated and experienced Assistant Salon Manager to join our Sport Clips team. The ideal candidate should be... ...and boys haircuts with our ongoing paid industry leading training programs Recently named best CEO for Women, Best CEO for...TrainingAfternoon shift
$24.5 - $25.5 per hour
...Discretionary Performance Bonus Eligible? No Overview Assist the Front Office Manager in managing the Front Office operations to achieve... ...usage of the guest response tracking system. Provide training for entry level associates and supervisors. Develop...TrainingHourly payTemporary workLocal area- ...Assistant Front Office Manager ** Extra Wellness Day Off Each Month! | CLE003248 At Hyatt, we believe our guests select Hyatt because of our caring... ...guest services. Additional responsibilities may include training, staff development and scheduling. A monthly Wellness Day...TrainingHourly payFull timeLocal areaFlexible hoursNight shift
- ...Opportunity for advancement Paid time off Training & development The Co-Host (Assistant GM) lives and breathes Smart, Hungry, and Humble!... ...Hungry Humble Cares Knowledgeable in labor management Knowledgeable of COG’s management Inventory...TrainingWeekly payFlexible hours
$25 - $45 per hour
...Assistant Salon Manager Opportunity Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then... ...may be offered by each salon owner in return? Manager training to grow your team and the salon Incentives and...TrainingHourly payImmediate startFlexible hours- ...Store Assistant Manager CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner... ...positive shopping experience. Assist in recruiting, training, and onboarding new employees. Delegate tasks and oversee...TrainingFull timeContract workPart timeSeasonal workImmediate startFlexible hoursShift workAfternoon shift
- ...Assistant General Manager The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position... ...of staff, coaching, discipline; ensure execution of staff training programs Develop weekly schedules and ensure staffing...TrainingWork at officeNight shiftWeekend workAfternoon shift
$37.5 per hour
...implement the latest evidence and innovation to enterprise-wide education and training options, the opportunities for growth and development are endless. Responsibilities As Assistant Nurse Manager, you will support the nurse manager by providing clinical supervision and...TrainingHourly payAll shiftsShift workNight shiftWeekend work- ...Assistant Nurse Manager Emergency ServicesA Brief Overview UH Parma Medical Center Emergency Department is a Level III Trauma Center. The ED... ...Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are...TrainingFull timeWork experience placementRemote workShift workNight shift
$11.5 - $17.75 per hour
...Assistant Store Leader (Assistant Manager) Apply Now ( Save Job Job ID E_ASL_45496 Store-ID 45496 Address 5122 TURNEY ROAD, Garfield Heights, Ohio... ...committed to ensuring our employees receive proper training so they can confidently provide excellent customer service...TrainingHourly payFull timeTraineeshipImmediate start- ...Licensed Optician - Assistant Manager America's Best is part of National Vision, one of the largest optical retailers in the United States... ...Eyewear Discount ~ Overtime pay when applicable Training programs available Access to educational courses Emphasis...TrainingApprenticeship
- ...Assistant Manager Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the... ...wages ~ Bonus potential ~8 weeks paid on the job training ~45-50 hour work week ~ Medical, Dental, Vision, & Life...TrainingFlexible hoursShift workNight shift
- ...Cleveland Area Manufacturing/Metal Stamping Plant seeking an assistant plant manager who will effectively lead and manage all aspects of daily... ...include the following skills and experience: Hiring and training of new employees Monitor worker and plant safety...Training
$55k
...Assistant Retail Multi Unit Manager Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time... ...discounts across all company brands Employee assistance program Training and exciting career growth opportunities Referral...TrainingHourly paySeasonal workLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ASSISTANT MANAGER IN TRAINING. Be the first to apply!
- supervisor assistant manager Cleveland, OH
- management aide Cleveland, OH
- assistant manager Cleveland, OH
- assistant nurse manager Cleveland, OH
- service advisor assistant service manager Cleveland, OH
- fashion assistant manager Cleveland, OH
- sales assistant manager Cleveland, OH
- assistant director Cleveland, OH
- assistant manager in training Cleveland, OH
- assistant manager mines Cleveland, OH


