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Senior Manager, Licensed CX for High-Value Clients

Betterment

Betterment in New York City is seeking a Senior Manager for the Licensed Customer Experience Team. In this role, you will lead and develop a team of licensed Investment Adviser Representatives, ensuring exceptional service for high-value customers. You’ll manage performance metrics and collaborate with different departments to enhance customer satisfaction. The ideal candidate has experience in financial services, holds a FINRA Series 65 certification, and excels in coaching. Attractive compensation and comprehensive benefits are offered. #J-18808-Ljbffr

Vacancy posted 3 days ago
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