Chief Operating & Impact Officer

Chief Operating & Impact Officer

About the Company

Mission-driven food bank providing vital nutrition services to the local community

Industry
Non-Profit Organization Management

Type
Non Profit

Founded
1983

Employees
11-50

About the Role

The Company is seeking a Chief Operating & Impact Officer to lead its operations, supply chain, community partnerships, and programs. The role oversees food sourcing, inventory, warehousing, transportation, and distribution, while guiding a redesign of the distribution model and preparing operations for a new facility. The executive will translate organizational strategy into a multi-year operational roadmap, oversee direct services and initiatives that connect people with longer-term support, and establish metrics to assess impact. Responsibilities also include financial stewardship, regulatory compliance, emergency response, board committee support, and strengthening frontline culture, staff engagement, and safety. Candidates should bring at least 10 years of progressive leadership experience, including five or more years at the director or executive level overseeing complex operations, teams, budgets, or supply chains. Deep expertise in logistics, warehousing, fleet operations, and inventory control is required, along with experience leading significant organizational change and improving frontline workforce outcomes. A bachelor’s degree in business, nonprofit management, operations, supply chain management, or equivalent education and experience is required; a graduate degree is an advantage. Candidates should also have experience with boards and external partners, strong communication and judgment, and advanced Microsoft Office skills. Food safety knowledge is preferred, and ServSafe certification is required within six months of hire.

Hiring Manager Title
Chief Administrative Officer

Functions

• Operations
• Non-Profit Management