Server

Server Position

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time they will want to return again and again, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

Essential Functions & Key Responsibilities

• Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Know all table numbers and seat positions.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely manner.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Between seatings, promptly clean table tops, chairs and booths. Check the floor and clean as required. Reset and arrange table top.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operations of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

• Must have basic knowledge of dining room and service procedures and functions.
• Must have average to above average knowledge regarding beer, wine and spirits.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Frequent use of hands and arms, and constitution to work in standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 30 pounds.
• Must be able to communicate clearly with managers, kitchen, and dining room personnel.
• A passion for extreme hospitality.