Vault Teller

Vault Teller

Location: Athens, GA

Work Style: Onsite

We are searching for a Vault Teller to join our team at our Athens Ga location. The employee will be responsible for providing prompt, efficient, and accurate customer service for all teller transactions while representing the Bank in a courteous and professional manner.

Duties and Responsibilities

• Accurately and efficiently process customer transactions by accepting deposits, which includes verifying cash, verifying endorsements, placing holds according to American Pride Bank REG CC-Expedited Funds Availability Policy and issuing receipts.
• Cashes checks following the American Pride Bank Check Cashing/Endorsement Policies & Procedures.
• Responsible for balancing and maintaining the ATM and Coin Machine (if applicable to branch).
• Follows established dual control procedures, including but not limited to, opening/closing the Branch.
• Ensures that night drop bags are properly collected, logged, and processed according to Bank procedures.
• Processes change order(s), loan payment(s), and credit card advance(s).
• Issues official checks.
• Redeems U.S. Savings Bonds.
• Quotes products and rates in effort to promote and inform customers of the Bank's services and products.
• Answers customer inquiries and gives account balances.
• Balances cash drawer at the end of the shift and ensures that each teller balances; helps locate any differences; and ensures that all differences are properly initialed and, if required, reported to the Customer Service Manager, Director of Retail Banking, and/or a member of Executive Management.
• Answers phones and assists callers and/or transfers callers to appropriate personnel.
• Maintains a work area which ensures the safety and confidentiality of all customer records and transactions.
• Ensure compliance with all applicable laws, regulations, and rules, governing the Bank's products and services.
• Understands and complies with Bank Policies and Procedures, including but not limited to Bank Secrecy Act (BSA) and Anti-Money Laundering (AML).

Environment and Physical Activity

• Fast-paced banking/business office environment with standard office temperature, moderate noise from computer(s), printer(s), telephone, fax, copier, scanner and other office equipment, and median traffic.
• Ability to walk, sit, stoop, kneel, reach, lift (up to 25 pounds), and stand for various lengths of time and meet other physical demands required to perform the job.
• Ability to operate and use a computer, printer, telephone, fax, copier, scanner, other office equipment and tools needed and used to perform this job.

Qualifications

• High school diploma or equivalent.
• 2 years of banking experience, preferably in a cash handling role.
• Experience with Jack Henry Products is a plus.
• Proficient in Microsoft Office applications including Word, Excel, Outlook, and Team