Member Service Representative
Virtual Vocations Inc
To support the financial wellness of members, the full-time Member Service Representative will engage in daily retail branch operations, perform cash handling transactions, and provide exceptional customer service while working both onsite and remotely. Key responsibilities Provide excellent member service by accurately completing routine and complex transactions and maintaining cash and check balances Act as a member advocate by actively listening to member needs and offering appropriate product referrals while ensuring compliance with regulations Participate in training programs and collaborate with team members to meet sales and service goals, contributing to a positive branch environment Required qualifications High school diploma or college degree At least 1 year of relevant experience in a financial or customer service cash handling environment Ability to complete new account and loan training within the first year of service Familiarity with basic PC applications such as Word, Excel, and Outlook Bilingual in Spanish is a plus
Vacancy posted 3 days ago
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