Retail Associate
EOS
Retail Associate
Job Category: RETAIL
Location: Lake Austin Spa Resort 1705 S Quinlan Park Rd Austin, TX 78732, USA
Description
Welcome guests with warmth, professionalism, and genuine hospitality.
Provide personalized product recommendations based on guest needs and preferences.
Develop strong knowledge of retail merchandise, spa products, wellness offerings, apparel, and resort-branded items.
Assist guests with purchases, exchanges, and special orders.
Accurately process transactions through the point-of-sale system.
Maintain attractive product displays and merchandising standards.
Monitor inventory levels and assist with stock replenishment and inventory counts.
Ensure the boutique remains clean, organized, and visually appealing at all times.
Support promotional events, seasonal merchandising initiatives, and retail sales goals.
Collaborate with spa, guest services, and resort teams to enhance the overall guest experience.
Follow all cash handling, security, and operational procedures.
Stay informed about new products, trends, and resort offerings.
Qualifications
Previous retail, hospitality, spa, or luxury service experience preferred.
Passion for wellness, beauty, lifestyle, or luxury products.
Excellent communication and interpersonal skills.
Professional appearance and demeanor consistent with a luxury resort environment.
Ability to build rapport and create meaningful guest interactions.
Strong attention to detail and organizational skills.
Comfortable working independently and as part of a team.
Basic computer and point-of-sale system experience preferred.
Ability to stand for extended periods and lift up to 25 pounds.
What Makes You Successful
You naturally connect with people and enjoy creating memorable experiences.
You are proactive, attentive, and detail-oriented.
You take pride in maintaining a beautiful retail environment.
You are motivated to achieve sales goals while prioritizing guest satisfaction.
You represent the resort's commitment to casual luxury, wellness, and personalized service.
Benefits
Eligible team members may enjoy:
Competitive pay
Resort and spa discounts
Employee wellness benefits
Paid time off
401(k) with company match
Professional development opportunities
Employee recognition programs
A supportive and engaging resort culture
Join Our Team
If you are passionate about luxury hospitality, wellness, and delivering exceptional guest experiences, we invite you to become part of our team and help create unforgettable moments for every guest who visits our resort. Lake Austin Spa Resort is committed to providing an exceptional luxury wellness experience for every guest.
Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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