Clinical Research Technician

Clinical Research Technician

Retina Consultants of Texas (RCTX) is seeking an individual who will be responsible to providing accurate documentation and summarization of the ocular examination and recommendations while maintaining patient flow and communication regarding appointment status within a high volume practice. Candidate will work exclusively within the EMR system (Nextech) supporting the providers as they interact with the patient.

Candidate must be able to travel to multiple clinics to meet the needs of the patients and providers, and support the clinic's variable hours (Monday - Friday, 6:30 am to 6:30pm). Schedules are provided weekly and are based on the physician's clinic, patient and surgery schedules. Clinic staff are also provided the opportunity for weekend hours if available.

RCTX offers the following competitive benefits for full-time eligible employees after the introductory period:

• Medical Insurance Plans
• Vision Insurance Plan
• Dental Insurance Plan
• 401K Contribution
• Life Insurance
• PTO and Holiday Pay
• Employee Assistance Program
• Incentive Rewards Program
• Certification Opportunities

Retina Consultants of Texas (RCTX) is one of the largest and most respected retina-only ophthalmology practices in the United States, committed to Preserving the Patient's Vision. RCTX has three certified research centers and is home to the Greater Houston Retina Research Center, one of the country's leading sites for retinal research. All Retina Consultants of Texas physicians are board certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. In addition, RCTX has an ocular oncology division, which focuses on cancer treatments for the eye. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the very top of their classes.

Retina Consultants of Texas (RCTX) is part of Retina Consultants of America (RCA), the largest network of leading retina specialists with the mission of saving sight and improving patient lives through innovation and the highest quality care. Through RCA's physician-centered practice management model, physicians continue to drive clinical and practice culture while benefitting from the available business expertise, resources and shared best practices.

Retina Consultants of Texas follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.

Retina Consultants of Texas is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

Responsibilities

The Clinical Research Technician is a dual-role position responsible for providing clinical support and research coordination services. This position combines ophthalmic technical skills with research administration capabilities, requiring strong communication abilities to educate patients about complex clinical trials and assist with informed consent processes. The technician maintains patient flow, supports clinical procedures, and ensures compliance with research protocols while exemplifying our core values of hard work, authentic care, and innovation.

Duties and Responsibilities:

• Clinical Functions:
• Obtains comprehensive patient history including chief complaint, history of present illness, patient and family history of both ocular and general illnesses, history of allergies, and current medications
• Accurately performs and documents visual acuity, confrontational visual fields, evaluation of motility, pupillary function tests, dilation, and ocular tonometry
• Assists physicians with laser procedures, injections, and minor procedures while maintaining sterile and safe environment protocols
• Performs intraocular pressure checks after injections
• Provides compassionate patient care throughout the clinic flow
• Maintains cleanliness in exam and procedure rooms and back-up levels of supply stock
• Counsels, consents, sets up and assists with in-office procedures
• Research Functions:
• Counsels and educates patients regarding clinical trials, articulating complex study information clearly
• Conducts informed consent processes for research studies
• Administers all mandatory questionnaires to study subjects
• Prepares visit-specific documentation and charts for Physician Clinic Team
• Promptly requests all necessary medical records for Serious Adverse Event Reporting
• Processes and ships laboratory biological samples for analysis
• Coordinates and schedules subject visits within study/subject specific windows per protocol guidelines
• Transcribes subject study information from source documents to Electronic Case Report Forms
• Obtains any applicable additional/required sponsor training and/or certifications
• Performs other duties as assigned

Qualifications

Education Requirements: High school diploma required Bachelor of Science/Biology preferred

Experience Requirements: Previous healthcare or research experience preferred but not required Ability to understand and articulate complex concepts Quick learning ability and adaptability Bilingual capabilities preferred (English primary)

Core Values: Demonstrates hard work and dedication Exhibits authentic care for patients and colleagues Shows innovation and problem-solving abilities

Physical Abilities: Must be able to walk and stand for entire work shift. Must be able to move frequently from standing and sitting depending on exam room configuration during clinic sessions. Must be able to type or write legibly in a dimly-lit setting. Must be able to hear softly spoken words. Must be able to add support for elderly patients getting in and out of exam chairs. Lifting required up to 30 pounds.