Operations Manager

Description

ActioNet is seeking a Operations Manager to join our team in Cincinnati, OH. Remote work available.

Responsibilities

• Responsible for all NOC and on-site engineering staff, schedules, and resources across multiple facilities/locations.
• Maintains on-call coverage lists, works with contingency staffers on surge or contingency support.
• Ensures successful annual exercise of COOP/DR.
• Supports Program Manager to schedule, coordinate, and host required customer meetings.
• Supports EVM, input, and Integrated Baseline Reviews.
• Supports development of and reviews travel requests, purchasing requests.
• Oversees procurement of supplies, materials, and equipment IAW USG requirements.
• Oversees logistics support activities (e.g., warehousing, transporting, shipping, tracking, delivering, and staging equipment) of all equipment to individual installation sites.
• Assists with pre-implementation coordination activities.
• Manages all program/project activities, including WITO, survey, logistics, safety, quality, surveys, installation, and O&M. Monitors progress to ensure deadlines, standards, and cost targets are met.
• Provides input; prepares, and reviews deliverables and project documentation to meet milestones and SLAs.
• Submits daily reports and other documentation as requested. Identifies, reports, and implements approved risk mitigation plans.
• Assists with development of Transition-In/Transition-Out Plans.
• Evaluates performance results and recommends major changes affecting short-term project growth and success.
• Manages/supervises others.

Required Qualifications & Skills

• Degree: Bachelor's degree; master's degree in Business Administration preferred;
• Experience: 10 years with BA/BS degree;
• Commensurate: High School diploma or associate degree plus a minimum of 12 years performing as a Network Plant Engineer supporting ISP/OSP solutions on large, complex networks;
• Specific Skills: Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio); working knowledge of MS Project and EVM; experience supporting DoD projects, specifically network modernization projects;
• Certification(s): 30-hour OSHA Construction safety class; PMI PMP preferred;

About ActioNet

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity, and IT Managed Services.

With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 11 consecutive years (2014-2024).
Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: A great place to work with ongoing investment in our people.
• Commitment to Customers: Driving and sustaining service delivery excellence.
• Commitment to Community: Giving back and building a better world for future generations.

What's in It for You?

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Paid Time Off (PTO) & 11 Paid Holidays
• Life and Disability Insurance
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Recognition and Referral Programs
• Employee Assistance & Identity Theft Protection

Equal Opportunity Statement

ActioNet is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.