Senior Program Manager

Job Description

Job Description

Summary

RiVidium Inc. is seeking an experienced Senior Program Manager to oversee the management, coordination, and successful delivery of contract services supporting a federal government client under an EPA BPA Task Order. The ideal candidate will have strong federal contract management experience, excellent leadership and communication skills, and the ability to manage personnel, monitor performance, and ensure compliance with contractual requirements and established performance standards.

The Senior Program Manager will serve as the primary point of contact between the contractor and government stakeholders, providing strategic direction and day-to-day operational oversight to ensure contract objectives, deliverables, schedules, and service-level expectations are met.

Key Responsibilities

• Program and Contract Management: Oversee day-to-day program operations and ensure all contract requirements, deliverables, milestones, and performance objectives are met.

• Government Client Relations: Serve as the primary point of contact for the government client and maintain effective communication with the Contracting Officer's Representative (COR) and other stakeholders.

• Personnel Management: Provide leadership and oversight to assigned personnel, manage staffing levels and workload distribution, and address operational and performance-related concerns.

• Performance Monitoring: Track program schedules, deliverables, service quality, performance metrics, risks, and issues to ensure successful contract execution.

• Quality Assurance and Compliance: Establish and monitor quality assurance practices to ensure services comply with contractual obligations, applicable federal requirements, policies, procedures, and performance standards.

• Reporting and Documentation: Prepare and submit required program status reports, performance reports, staffing updates, and other contract documentation accurately and on time.

• Risk and Issue Management: Identify potential risks, resolve operational challenges, implement corrective actions, and communicate significant issues to appropriate stakeholders.

• Staffing and Workforce Planning: Coordinate recruiting, onboarding, training, employee engagement, and workforce continuity activities to maintain effective contract performance.

• Stakeholder Coordination: Collaborate with internal leadership, functional teams, and government representatives to resolve issues, improve service delivery, and support program objectives.

• Process Improvement: Identify opportunities to improve operational efficiency, service quality, accountability, and overall program performance.

• Continuity of Operations: Develop and support processes that maintain uninterrupted service delivery and effective coverage of contract responsibilities.

Required Qualifications

• Demonstrated experience managing programs, projects, or service delivery operations, preferably in a federal government contracting environment.

• Experience overseeing contract performance, staffing, schedules, deliverables, and performance metrics.

• Strong knowledge of federal contract operations, compliance requirements, quality assurance, and performance monitoring.

• Experience communicating with government clients, CORs, and other contract stakeholders.

• Excellent leadership, organizational, problem-solving, and decision-making skills.

• Strong written and verbal communication skills, including experience preparing reports and presenting program status updates.

• Ability to manage competing priorities, resolve issues, and meet deadlines in a remote work environment.

• Proficiency with standard business productivity and reporting tools.

Preferred Qualifications

• Experience supporting Environmental Protection Agency (EPA) or other federal civilian agency contracts.

• Experience managing personnel and multidisciplinary teams in a federal contracting environment.

• Familiarity with federal acquisition processes, contract deliverables, and government performance standards.

• Experience with risk management, corrective action planning, and continuous improvement initiatives.

Clearance Requirement

Candidates must be able to obtain and maintain the required Public Trust suitability determination, subject to applicable government requirements.

Work Environment

This is a full-time, remote position supporting federal contract operations. The successful candidate must be able to work independently, coordinate effectively with distributed teams, and maintain consistent communication with government and contractor stakeholders.

This position is contingent upon contract award and funding approval. As such, this job posting is intended to identify qualified candidates for a potential future opportunity and does not represent a currently available position.