Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

About Our Agency

I opened our agency in 2020 and currently lead a team of 11. Before joining State Farm, I worked alongside my mother—she is also a State Farm agent—so I learned early that success is built on customer service, community involvement, and consistent execution.

I’m a University of Hawaiʻi graduate and a lifelong local, so being rooted in this community matters. We stay connected to the people and organizations around us, and community involvement is part of our agency culture. We support local events throughout the year and believe in giving back to the community that supports us.

Why This Role (and Why Us)

Our agency has been the top-performing agency in the state since 2022 , and we’re growing. We’re looking for people who want more than just a job - people who want to build a career, take ownership, and thrive in a high-performance, team-driven environment.

We’re especially interested in candidates who are looking for a career change and want to transition into something stable, structured, and rewarding. No insurance history is required - if you’re motivated, teachable, and willing to take action, we’ll help you get where you need to be.

What We Offer

We take care of our team. Our agency offers:

• Support, training, and a team-oriented environment
• Health benefits
• PTO and paid holidays
• Simple IRA
• Licensing costs paid up front

What We’re Looking For

The ideal candidate is driven, hungry, and ready to take action . You’re not afraid to pick up the phone, create opportunities, and pursue results. You thrive in an environment where you’re encouraged to grow - and where your success is supported by the team around you.

If that sounds like you, we’d love to connect.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brandon Kim - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.