Room Service Server

The Room Service Server is a platform to join our highly skilled and recognized Food & Beverage team. This role can afford you the possibility to grow and advance within the company. You will be part of a rock-star team and hotel that was recognized as a 2025 Best Places to Work - Large Companies in North Texas! Join us for this incredible opportunity at Hyatt Regency Dallas, which is located downtown next to the iconic Reunion Tower.

The Room Service Server supports both In-Room Dining and outlet food running operations. This role delivers food and beverage orders to guest rooms and designated outlets, takes IRD orders, and provides consistent, high-quality guest service in a fast-paced environment. The position requires strong communication, attention to detail, and the ability to provide an elevated guest experience regardless of location. This role is cross-trained and scheduled across both functions based on business needs.

Essential responsibilities:

· Take and enter guest food and beverage orders for In-Room Dining using hotel systems.

· Deliver food and beverage items to guest rooms, ensuring accuracy, presentation, and guest satisfaction.

· Run food between kitchen and outlets with a sense of urgency and care.

· Maintain tray, cart, table, and room setup standards according to hotel guidelines.

· Provide clear, courteous, and efficient communication with culinary, service teams, and guests.

· Assist with side work, restocking, polishing, cleaning, and maintaining all service areas.

· Handle payment transactions and follow proper cash-handling/charge procedures when applicable.

· Ensure all items are delivered promptly, safely, and in accordance with hygiene and safety standards.

· Support additional F&B operational needs as assigned, including expo, staging, and light hosting tasks.

· Uphold Hyatt brand standards and guest service expectations at all times.

CULTURE AND FUN!

· Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

· Celebrations, recognitions, and volunteer opportunities

· Free nutritional colleague meals

· PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

· Discounted parking and discounted annual DART passes

WELLNESS AND BENEFITS!

· Full medical benefits at 30 days of employment

· 401K with company match

· Employee Stock Purchase plan

· Paid vacation, holidays, sick days, and extended sick leave

· New child leave, paid family bonding time, and adoption assistance

· Tuition reimbursement

· Free access to Headspace – meditation, recuperation, and rejuvenation

· Work-life balance