Parts Specialist

Knapheide Truck Equipment Center in Olive Branch, MS is looking to hire a full‑time Parts Specialist to assist customers with sales and parts requests, manage warranty and service requests, and help organize and manage inventory. This position works Monday–Friday from 7:00AM–4:30PM. Reason To Work With Us Stability–we've been in business since 1848 Growth opportunities–over 25 retail stores and upfit centers, and continued expansion Never Settle–we're committed to adapt, overcome, and continuously improve Collaborative, supportive, and engaging work environments North America’s most popular manufacturer of work truck bodies and truck beds What You Will Be Doing Investigate, receive, and support customer parts requests. Handle service counter traffic, fill customer orders, and schedule warranty service work. Document transactions that occur with customers in a manner that assures proper follow up and achieves customer satisfaction. Assist the materials department with the project to label all parts and improve the organization in the parts department. Work with the production team to assure that they can obtain the parts that they need from the parts department in a timely manner. This may include updating inventory systems to reflect parts usage on particular jobs. Order parts and manage inventory as requested by the Materials Manager. Work safely in a production environment wearing personal protective equipment (PPE) when required. Ability to plan, work, and communicate well with others. Some lifting and moving of parts is required. Ability to confront and resolve problems effectively. Experience You'll Need High school diploma or GED equivalent. Exceptional customer service skills. Strong computer skills–Microsoft experience preferred. Ability to lift/move up to 75 pounds. Preferred Training And Experiences Previous experience in a parts department, customer service or sales role. Previous experience in the truck equipment or similar industry. Strong attention to detail. #J-18808-Ljbffr