Indoor Guide

Climb is headquartered in Nashville, TN with 4 total locations: Nashville, TN (2), Murfreesboro, TN (1) and Bentonville, AR (1). We value a healthy work/life balance that encourages our employees to pursue personal endeavors while displaying a strong commitment to our mission, To be a catalyst for community through personal transformation and vision, Connect People + Movement. Weekend and evening shifts are a requirement for this position.Curate CultureEmulate a thorough understanding of Climb’s Mission and how it applies to the customer's journeyDedication to customer service, organization, and risk management daily in an effort to enact Climb’s VisionAbility to adapt to a constantly changing work environmentUse the AMGA belay technique at all timesDress according to staff attire standardsDetails MatterGreet, check-in and ring up customers/membersProactively share current events and class informationPoint of Sale (RGP) proficiencyPerform belay lessons and belay approval tests according to Climb standardsMonitor and execute Climb's risk management proceduresMitigate and manage emergency situations calmly and professionally according to our incident reporting processAssist in restocking supplies and inventoryDevelop knowledge of offerings and connect the customer with the appropriate product to guide them through their journeyMonitor activities of participants to correct unsafe behavior and provide excellent customer serviceBe well versed in gym promotions, memberships, specials, retail and policiesPerform daily cleaning procedures to company standards as directedScheduling + CompensationMust have weekend availabilityWork a minimum of 4 shifts per monthLast minute shifts often availableBased upon experienceClimb membershipStaff discountsSupervisorSenior Guide, Head Indoor Guides + General ManagerClimb is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status. #J-18808-Ljbffr Climb Nashville Llc