Retail Team Lead - VA

Retail Team Lead

Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS Experience and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: OGX is seeking Retail Team Leads to assist with overseeing the Hershey Super Sweet Adventure Retail Team and maintaining retail and photo elements of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the "Guest first" attitude. This part-time position may be scheduled for up to five (5) days OR 28 hours per week. This part time position pays $20.00 per hour.

Responsibilities:

• Works with the Guest Experience team to ensure consistent Guest satisfaction
• Ensure theming related to the attraction is maintained
• Maintain cleanliness of the retail area including sweeping floors, wiping down, and removing trash around the venue
• Complete Opening/Closing Checklists
• Assign and reconcile cash drawers
• Assist Team Members as needed
• Delegate responsibilities to ensure location is clean, stocked and "show ready"
• Direct Team and follow up on assigned tasks
• Work with Guests to correct issues and ensure satisfaction
• Oversee and assist with photo purchases and customization
• Schedule repairs and maintenance to resolve swiftly and effectively
• Additional duties as assigned

Requirements:

• Must be able to remain in a stationary standing position more than 65% of the time
• Must be able to move about within the retail area
• Must be able to commit to a minimum of three shifts, one of which must be on a weekend day
• Constantly positions self to clean and maintain area
• Regularly operates photo equipment and cash registers
• Frequently lifts and moves items / equipment weighing up to 50 pounds
• Able to work a variable schedule including nights, weekends, and holidays

Your strengths include:

• Exceptional communication skills
• Organized and detail oriented
• Ability to multitask
• Reliable proactive team player

Your experience:

• High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
• Previous experience in a retail environment
• Knowledge of cash handling
• 6 months in a leadership role

Benefits:

• Flexible Schedule
• Paid Sick Time

Why work at OGX: For us it's all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.