Customer Service Specialist

Customer Service Specialist

One of our long term clients located in Norcross/Duluth has an immediate need for a Customer Service Specialist. Duties will include the following:

• The person will work with the Business Development team and will focus on scheduling installations and warranty coordination.
• The primary function will be communicating with Property Managers, Maintenance Managers, and Leasing Agents, to take orders & input the data into system.
• Support the Business Development team.
• Answering all incoming calls for all offices and forward calls to the appropriate person.
• Assist AR with invoicing and send out invoices to the customer, preparing report with the next day's installations, order office supplies.
• Strong phone and email communication as well as the ability to multitask in a hectic environment are required.
• A strong sense of urgency and desire to resolve problems is required

Requirements:

• Highly organized and excellent telephone and interpersonal skills
• Problem solving skills
• MS Outlook and ability to learn inventory software
• Strong communication skills and attention to detail.

Base salary up to 35,000 plus excellent benefits. If you are interested in joining a great team and work hard with the ability to move up within the organization this is the place for you.