Medical Assistant

The Job

San Bernardino County is recruiting for Medical Assistants for their Outpatient Mental Health Clinics and Federally Qualified Health Centers (FQHC) to assist healthcare providers and professional staff with the care of patients utilizing the population health management model in a public health care setting. This includes performing a variety of activities within the scope of a Medical Assistant Certificate. This position will utilize an Electronic Health Record (EHR) system to document collected data, perform patient intake and obtain information relating to examinations and tests; update records and actively conduct outreach to patients; provide education and information to facilitate patient compliance with appointments, tests, treatment plans and goals to support patients with self-management of disease and behavior modification; care coordination referral management and tracking; monitor established treatment plan, assist with medication management, tests and examinations; advise healthcare professionals of status and participate in the adjustment of patient-centered self-management goals as needed and will utilize chronic disease registry reports to identify disease trends and desired outcomes while understanding the Chronic Care Model. Performs front and back office duties as assigned. The eligible list established will be used to fill current and future vacancies within the Department of Public Health and Department of Behavioral Health as they occur. Applicants will be asked to indicate their availability and preference for referral to multiple departments and locations on the supplemental questionnaire. For more detailed information, refer to the Medical Assistant job description.

The Department of Public Health (DPH), Federally Qualified Health Centers provide a wide range of low-cost, confidential health services. Our mission is to protect health, prevent disease, and promote health and well-being. We are here to give San Bernardino County residents health care in a friendly atmosphere. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust. DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget.

EXCELLENT BENEFITS! To review job-specific benefits, please refer to: Summary of Benefits Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Certification: Must possess a Healthcare Provider level Basic Life Support (BLS) certification upon hire and maintain the certification throughout employment.

Work Conditions: Working conditions may involve exposure to infectious materials.

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.

Visa Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Minimum Requirements

Must possess all the following:

Certification - Must possess and maintain Provider level Basic Life Support (BLS) certification. Only American Heart Association BLS certifications will be accepted.

Education - Successful completion of a Medical Assistant program. Note: Required proof of a Medical Assistant program such as certificate or transcript is required and MUST be submitted with the application. You must attach an electronic copy to your online application.

Experience - Six (6) months of full-time work experience, within the past two (2) years, assisting medical professionals with dressings, biopsies, treatments, procedures and performing screening tests in a medical environment.

Desired Qualifications

If you possess the following skills we encourage you to apply!

• Clerical experience to include performing a variety of office clerical tasks such as public contact, computer usage, data entry and answering the telephone.
• Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply.

Bilingual Compensation: Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at View phone number on click.appcast.io. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) (Download PDF reader) within one week of the recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process.